Patrick Campbell Email & Phone Number

Philadelphia, Pennsylvania, United States

• Analyze MediaTech and Breach Response policy language to ensure applicable insuring agreements are triggered and draft correspondence to issue coverage determinations for reported claims
• Investigate reported incidents thoroughly, including Fraudulent Misdirection of funds, Business Email Compromises, and Ransomware matters
• Communicate effectively with insureds to ensure all incident facts are gathered and annotated appropriately
• Network with brokers, forensics vendors, and privacy firms to cultivate and strengthen professional relationships
• Provide weekend support for incoming cyber matters requiring immediate attention

Marlton, New Jersey

• Adapted to company’s needs arising from COVID pandemic to take on additional jurisdictions and claim types while maintaining quality metrics as well as office engagement and peer mentorship

Marlton, New Jersey

• Presented New Jersey litigation training to the department for new employees and individuals new to the jurisdiction
• Led bimonthly NJ/PA Roundtable
• Selected as one of 16 participants in 2019 national Processor Mentorship Pilot and paired with a new processor to teach bodily injury claims processes
• Chosen for Low Speed Vehicle Impact (LSVI) team for specialized handling of low velocity auto accidents focusing on strong negotiation and litigation strategy as well as partnering with biomechanics experts
• Developed LSVI evaluation guide at individual team meetings to ensure uniformed claim handling within office
• Appointed to Continuous Improvement committee which seeks to better work processes at the office and national levels

Marlton, New Jersey

• Mentored new hires to instill efficient time management and hone negotiation skills
• Communicated with Home Office Legal for coverage escalations and draft Reservation of Rights letters for coverage disputes
• Collaborated with in-house and outside counsel in order to determine appropriate litigation strategies
• Attended trial to monitor witness testimony, jury reaction, and overall court proceedings to allow for real time strategy assessment
• Negotiated strategically with adversarial parties to facilitate resolution of litigated and non-litigated matters
• Reviewed medical records to accurately complete in-depth evaluations as part of claim resolution process of litigated & non-litigated matters

Princeton, NJ

• Trained staff on de-escalation techniques and restraint maneuvers as a certified Handle With Care instructor
• Facilitated group therapy sessions with voluntary and involuntarily committed patients
• Participated as a member of the treatment team to provide individual care to patients based upon psychiatric & addictions principles
• Assisted in emergencies and codes according to established protocols while maintaining calm and professional demeanor
• Winner of Mental Health Associate of the Year (2015)