Pia E. Email & Phone Number

New York, New York

• Work with Risk Managers to quantify claim losses due to various types of internal employee thefts, robbery/burglary, and various types of fraud
• Effectively communicate with internal Underwriting depart during the claim investigative process
• Manage a claim inventory in excess of $3,000,000.00
• Reviewing and analyze underwriting files
• Completing claim loss reports for management, underwriting and brokers
• Work with internal and external attorneys on legal opinions and loss coverage analysis

New York, New York

• Investigate, analyze and determine Progressive's liabilty in first and third party auto, property and bodily injury claims.
• Document communications with insured’s, claimants, witnesses, police reports, and doctors records
• Inspecting and photographing damaged vehicles and completing accurate estimates based on NYS Regulation 64 guidelines
• Settling moderate to complex bodily injury claims
• Communicating effectively with Management, Underwriting and all other claims departments
• Investigating, analyzing and settling bodily injury exposures

Conducted specialized research for Fraud Investigators in the New England region

Ba, Sociology

Minor, Criminology

Minor, Developmental Psychology

Bachelor Of Arts (B.A.)