Pia E. Email & Phone Number

New York, Ny, Us

New York, New York

• Work with Risk Managers to quantify claim losses due to various types of internal employee thefts, robbery/burglary, and various types of fraud• Effectively communicate with internal Underwriting depart during the claim investigative process• Manage a claim inventory in excess of $3,000,000.00• Reviewing and analyze underwriting files• Completing claim loss reports for management, underwriting and brokers • Work with internal and external attorneys on legal opinions and loss coverage analysis • Effectively make business decisions on settlements, claim payments and policy changes• Make recommendations to management when needed• Provide status updates on pending claims to underwriters and brokers• Complete Special Project assignments as needed

New York, New York

Investigate, analyze and determine Progressive's liabilty in first and third party auto, property and bodily injury claims.• Document communications with insured’s, claimants, witnesses, police reports, and doctors records• Inspecting and photographing damaged vehicles and completing accurate estimates based on NYS Regulation 64 guidelines• Settling moderate to complex bodily injury claims• Communicating effectively with Management, Underwriting and all other claims departments• Investigating, analyzing and settling bodily injury exposures• Interprets policies and analyzes information gathered to determine proper claim handling• Investigating coverage and liability, and setting accurate reserves for potential policy exposures• Proactively communicating, and setting and fulfilling expectations with customers• Responding to and monitoring arbitrations, reviewing files with claims legal staff and monitoring claims that are in lawsuit• Handling and monitoring commercial claims• Setting up and handling subrogation files • Negotiating with attorneys for claim settlement

Conducted specialized research for Fraud Investigators in the New England region

Ba, Sociology

Minor, Criminology

Minor, Developmental Psychology

Bachelor Of Arts (B.A.)