In charge of Field Operations for CRA, duties included overseeing 200 CRA Ambassadors in the field, responsible for training and leadership in the North American market, monitored member sign up activity and retention. Managed the CRA event calendar of all brands and major cigar shop events on the company website. Traveled extensively to major local, state, and national cigar events to recruit members for the organization. Social Media Manager handled social media alerts and promotions on a national level. Managed major level accounts for retention and continued business.

Delivered UPS packages to residential and business addresses in a local area. Responsible for 200-400 deliveries/pick-ups per day. Accountable for all UPS rules and procedures.

clients to ensure customer loyalty. Acquired expertise in customer service and "closing the sale." Participated in receiving, check-in, and stocking of merchandise, prepared products for sale, updated and maintained existing client accounts, demonstrated new products and helped customers in finding the right product for their own personal preference.

Forecasted sales, developed inventory models, identified sales trends and opportunities, coordinated special projects, and monitored retail outlet productivity. Implemented an effective sales plan. Trained, developed, and motivated staff forecasted store sales, maintained budgetary controls.

Developed close and personal relationships with clients to ensure customer loyalty and retention. Advised customers on new items, industry trends, and product features. Participated in receiving, check-in, and stocking of merchandise prepared products for sale, updated, and maintained existing client accounts, demonstrated new products.

Highly regarded for consistently achieving superior sales results through leadership, planning, and practical implementations. Established close client relationships, evaluated regional trends and product strategies, promoted new products, maintained client service, and satisfaction.

Line cook and deli set up, prepared daily specials, stocked and kept inventory on products, and maintained daily food cost.

Managed operations from creating menus to employee scheduling and supervision. Managed, operated, and controlled all beverage operations for outside catering services. Managed all food and beverage sales for all banquets, business meetings, weddings, and tournaments.

Managed operations, created menus, maintained, operated, and controlled all F&B operations for outside catering services. Worked for multiple hotel brands under the Marriott family. Planned events for social and corporate functions.