Patrick Chan Email & Phone Number

Greater Vancouver Metropolitan Area

Vancouver, Canada Area

Vancouver, Canada Area

Shenzhen City, Guangdong, China

Managing customer project on a timely manor and potential business developmentProject detail- sizable project of identity management for million+ user

All-round IT project management for BI, CRM, ERP, infrastructure and Office 365 migration.- MS SQL cloud server and Office 365 project benefit management plan. Office migration project planning and local migration vendor management execution.- infrastructure, cloud and backup solution project business planning.

Hong Kong

- Responsible for broadcast, media and studio migration project to Singapore (18 channels) and managing IT project status report and project issue escalation.- Managing and maintaining internal customers and analyze needs and process for potential improvement plan or proposal.

Hong Kong

All-round account management, IT service, solution and project management.- Managing onsite IT service desk and service, maintaining customer office environment and network.- Performing weekly service log check and monthly service review.- Analyzing customer needs and environment for solution research and proposal.- Planning and executing project for solution delivery.

Hong Kong

Responsible of 3 teams and managing APAC Sales BI, application development and infrastructure to provide High Available environment with zero business impact. - Managing APAC Sales systems and maintaining close communication with executives for future buiness requirement.- Analyzing APAC Sales and Marketing systems performance, proposing improvement and upgrade plan.- Executing Sales systems, including BI, and infrastructure upgrade and redevelopment project delivery for APAC region.- Analyzing Global BI system consulting report, planning and executing upgrade project.

Hong Kong

- Managing the Greater China team, establishing and maintaining close partnership with sales team and the customers complying to the corporate licensing policy for a ALL-WIN approach.- Conducting license policy and asset management workshop with related account representatives and customers for license analysis and stretegic sales planning.- Providing customer final license analysis and assessment reports.- Delivering business development cases, comply to corporate policy through customer negotiation, with over achievement for 3 consecutive quarters, several million and semi-million sales contracts.

Hong Kong

Managing all kind of IT projects.Project achievement- Payroll process project, change and risk assessment with temporary or permanent solution.- Cisco video conference system requirement and assessment.- M&A Facilitiy IT projects, including office, R&D and data centre closure, expansion, relocation, resize or setup throughout the complete project lifecycle with team size of 4-15 members. Maintaining effective and efficient communication for all overlapped projects, schedules and team members. Closing project with all the deliverables completion within budget, schedule and scope, plus all documentation archived.

Hong

- Managing Greater China and ASEAN IT team and supporting 1000+ users across APAC, the most fast growing region, with untraditional IT partnership with all the executives. - Maintaining excellent communication with individual business owners for high quality service align to the regional and corporate plan. - Providing the best and efficient solution to all the teams and functions to achieve the one common business success.- Establishing and leading China IT team, supporting 2 R&D centres and 12 sales offices with ITIL as the regional starting point.- APAC IT – application development, Siebel CRM implementation, PeopleSoft ERP Finance support, IT infrastructure, service desk for all the users.

Hong Kong

- Joining PeopleSoft v8 & 8.1 upgrade project team and providing APAC PeopleSoft HR and Finance tier 2/3 support and the relief support of the EMEA region.- IT project management, supporting and managing China IT team from 2003.

Vancouver, Canada Area

Joining Canada HQ IT team and providing PeopleSoft ERP Finance 8.0 implementation, administration and support to the North America team..Project achievement- PeopleSoft Finance 8.0 for the North America region.- Corporate quotation report and POS system development project.

Vancouver, Canada Area

Joining as the Accounting Clerk and handling all data entry. From 1992, supervising the accounting team of 3 and managing all the accounting process, report and print server and network.Project schievment- PeopleSoft Finance 7.5 Y2K ERP project.- All accounting process, reports and audit- Establishing and leading a team of 3 members.