Digital Engagement Executive
CurrentExecuting marketing campaign and customers engagement on various social media platform and CRM systemsSetting up SOP to maintain effectiveness and efficiency of operation.Work with each team member to guide and assist them according to individuals’ quality to ensure individuals’ performance and departmental goals are met Analyze weekly reports and presentations to higher management.Fine tuning and or generating ad-hoc SOP according to reports and seasonal market… Show more Executing marketing campaign and customers engagement on various social media platform and CRM systemsSetting up SOP to maintain effectiveness and efficiency of operation.Work with each team member to guide and assist them according to individuals’ quality to ensure individuals’ performance and departmental goals are met Analyze weekly reports and presentations to higher management.Fine tuning and or generating ad-hoc SOP according to reports and seasonal market movement to ensure goals are met.Providing constructive feedback of GoCar Dashboard to app developer to improve and upgrade the system in order to enhance the operation and usage of dashboardFilling up gaps and coordinating between various departments to ensure back-end operation’s smooth running and to ease the flow of baton passing. Show less