Patrick Cook Email & Phone Number

San Antonio, Tx, Us

San Antonio, Texas Metropolitan Area

In my current position, I specialize in offering technical solutions to guide organizations through data-focused digital transformation, from initial planning stages to execution.Notably, I've played a pivotal role in supporting US Government clients by establishing a Data Stewardship Community of Practice, fostering collaboration and knowledge sharing.Additionally, I've enlightened senior leadership on the substantial benefits of this initiative, driving a deeper understanding of the strategic value of effective data stewardship.Below listed are some of my achievements to date:► Utilized advanced consulting expertise and deep technical knowledge in data governance, management, quality, and stewardship to address the evolving challenges of clients.► Created and executed practical data quality solutions tailored for US Government clients.► Tracked data governance effectiveness using quantitative and qualitative methods to suggest continuous enhancements.► Presented data governance insights to all organization levels, including senior leadership and hands-on contributors, offering best practices to data stewards and stakeholders.

San Antonio, Texas, United States

As a Senior Information Governance Advisor, I took charge of designing and implementing CCPA standards and procedures across the Marketing Organization.My role extended to providing crucial support to marketing information stewards, ensuring the continuous maintenance of system compliance with both company policies and relevant governmental laws and regulations.Here are some of my potential workings in this job:► Communicated Key Risk Indicators (KRIs) throughout the organization, spearheading initiatives to mitigate and manage risk within the Marketing Organization.► Served as primary contact for all privacy concerns related to CCPA and GDPR within the marketing department.► Facilitated development and implementation of data quality standards, data protection standards, and adoption of routines to support those across the enterprise.

San Antonio, Texas Area

In my role as the leader of the Wireless Team, I spearheaded technical support initiatives for field technicians, overseeing the creation of M&P's for the Support Center, advanced metrics analysis/data mining, and Tier III/advanced troubleshooting.I fostered collaboration across teams, promoting cross-regional standardization and facilitating the exchange of tools and information.As a key bridge between Customer Center functional groups, I guided strategic planning and the implementation of process enhancements. Collaborating directly with client organizations, I diagnosed technical issues and devised effective solutions in critical areas.My proactive engagement in special projects demanded collaboration across various functional teams and garnered high-level attention.Below listed were my key accomplishments:► Led integration effort for technology transformations with focus on embedding support functions into IT Operations.► Synthesized operational requirements, technology trends, and customer needs into actionable processes and solutions for cost efficiency and high-quality service delivery within optimal timeframes.Additional ExperienceSenior Technical Director | Senior Systems Manager | Senior Intranet Developer | Application Development - Team Leader | Associate Director - Content ManagementSBC, San Antonio, TX