Patrick Crouch Email & Phone Number

Bellingham, Washington Area

• Driving the medium- to long-term strategic technical direction of the functional group, as well as making final decisions on administrative and operational matters, ensuring the organization's effective achievement of objectives.• Strategically planning and authorizing large, long-term projects and initiatives that have a broad business impact and often involve negations with outside vendors.• Supervising 20 direct reports across functional groups with multiple technical disciplines across the US and Bulgaria, including an offshore Bulgaria DEV/QA team of 12, to architect and design enterprise software products and operating systems.• Interviewing and hiring potential new Developers, QA, and IT staff as needed, while providing opportunities for employee development and succession planning.• Coaching, training, and mentoring staff, providing encouragement, support, and team building, as well as creating high-level goals and working with staff to develop more specific objectives to ensure success.• Managing the Development Team, the Quality Assurance team and 2 IT staff to support VMware hosted data centers in Austin and Phoenix that has over 100 servers that are servicing DEV, STG, UAT, TRN, and PRD environments.• Reviewing development specifications created by Business Analysts for feasibility and proper design, as well as working with the Business Analysts and support staff when production issues are reported.• Working with the ETS organization to develop infrastructure, enterprise tools, and strategies, coordinating with IT staff on IT issues such as servers, SAN, firewall, or other operational situations, and working with Legal on patent considerations.• Collaborating with the external Oracle support team to provide support to the 40TB of Oracle databases, as well as working with the DBA vendor in all aspects of the company's DB needs from turning, monitoring, to planning stand-by and upgrades.

Austin, Tx

• Worked on all phases of development and planned out, designed, and implemented large-scale event-based architectures, as well as provided Architecture decisions for all new features and product enhancements across all systems.• Produced software for clients in the Real Estate, Mortgage, and Insurance industries that had a large impact by servicing 3 out of 3 every 4 loans, 1 out of every 3 rental properties, and 70% of homeowner property insurances.• Interviewed potential new Developers and made hiring decisions, as well as mentored and trained all new Developers on the development environments, products, applications, and architecture.• Designed and implemented Version 1 of the new Virtual Inspection product which accumulated data and images from various data sources into 1 report, allowing Insurance Carriers to make underwriting decisions without a physical inspection.• Wrote PBAce, a tablet PC application that connected with ACE3, FEMA's Disaster Inspection Application and supported updating the Quality Assurance rules database for ACE3 remotely, eliminating the previous requirement of support staff touching each tablet. • Supplied FEMA inspectors with an interface to associate photos with each disaster inspection through PBAce, which has been in service since Hurricane Dennis in July 2005, and has been used by as many as 2,000 simultaneous users uploading over 1.2MM inspections.• Developed Risk Manager, a web-based Home Inspection fulfillment system for order creation, delivery, and completion, which allowed Insurance companies to work with Home Inspection companies to gather information for homeowner insurance policy writing.• Used Oracle 11.2.04 as the database for Risk Manager, as well as a mixture of TCL, ADP, HTML, XML, and Java as the application languages for the web site.

Corpus Christi, Tx

Kingsville, Kingsville, Tx

Kingsville, Tx