Patrick D Johnson Email & Phone Number

Burbank, Ca, Us

Burbank

Airport

WORK EXPERIENCEHMSHost (LAX Airport). Customer Specialist Los Angeles, CA January, 2010 – present Lead a team of customer service professionals to support the company’s mission statement “ At HMSHost, we are dedicated to making the Traveler’s day better”.• One on one contact with individuals to influence their buying decisions and market new products to increase company revenue.• Matching specific products with customers particular diets, cultural preferences, and within company time frame. • Interacting with a diverse group of customers including celebrities, professional athletes, and news professionals.• TGI Fridays, Bartender Buena Park, CA June 2009 to September 2009• Provided an excellent experience for guests at the establishment• Mixed standard cocktails plus Friday’s signature drinks• Handled fast-paced atmosphere, karaoke Friday nights for over 300 tourist clientele per night

Lakewood

Re/Max College Park Real Estate Representative Lakewood, CA January 2004 - September 2009First American Team Realty Real Estate Representative August 2001 - December, 2003Real Estate professional licensed by the state of California to buy and sell real property including Single Family homes, Condominiums, Own your Owns, Stock Co-Ops, and incomeproperties 1-4 units. Independent contractor responsible for building and maintaining my book of business.• Highly professional with reputation for honesty, follow through, and going the extra mile• Cold call contacts to build up resistance to rejection and test sales scripts• Create marketing content for flyers, mail-outs, websites, and networking sales meetings.• Create listing presentations for Sellers and conduct seminars for buyers interested in purchasing a property• Attend Sales training courses at Real Estate Boards or Escrow companies offering new information• Walk the local neighbor to promote a house listed with me, to increase my presence in the area• Create a marketing budget to support yearly goals of transaction closing• Monitor my sphere of influence with loan officers, title companies, escrow companies, past clients, and fellow agents in the business• Media marketing in the local Real Estate monthly magazine for visibility• Conduct public speaking events at local condominium complex regarding trend in the building• Continuous self-development training at Dale Carnegie Sales seminars• Worked as a transaction coordinator to properly prepare forms within guidelines set by the state.• Conduct market research on buying and selling trends in certain areas..

Long Beach

Albertsons/Lucky Manager/Front End Manager Long Beach, CA January, 1994 - October, 2001Retail business with high volume of customers with low transaction sale per customer. My job was to increase store morale by supporting the employees I managed. Which were all department heads, store clerks, clerk assistants, and the Store Director.• Attended a six week Management training program and was selected out of a field of 100 candidates • Main responsibility is the make payroll on a weekly basis, which called for daily projections and forecast meeting with District Supervisor• I was the store HR Rep that handled the hiring and firing of no performing associate or associate with cash handling issues. The scheduling of covering for the store was my responsible delegated to me by the Store Director. • Customer service and individual coaching was my monthly issue to show improvement in. The online surveys and in store surveys proposed area for the store to improve in. • Responsible for securing the store and transferring information to the night crew manager. I balanced each cashier/clerk’s receipts, processed sales reports, completed payroll for the day, minimized overtime, and secured the company safe

Bachelor Of Science (Bs), Marketing, 3.47

Activities and Societies: University of Phoenix Alumni, Marketing Business professionals, Consumer Behavior studies, Public Relations.

Associate Of Arts (Aa), Liberal Arts And Sciences/Liberal Studies