Patrick Da Silva Email & Phone Number

Singapore

Northern America

Singapore

➢Strategized with all corporate departments the business needs and opportunities through annual action plan to initiate and lead the implementation of growth strategy plans.➢Enforced operational excellence by proactively identifying business challenges and offering realistic solutions with measurable success goals. ➢Expertise in Prestige client.

Lisbon, Portugal

➢Cultivated consistent recruitment of new clientele as well as development of existing clients combined with elevation of HJ experiences & expertise in store – Among top performer store in EU for HJ segment➢Developed a culture of client centricity and influenced the team to differentiate with a long-lasting & meaningful client relationship- Creation and.

Madrid, Community Of Madrid, Spain

➢ Lead Internal Boutique (IB) Directors (5HC) in the elaboration of store action plans, execution and follow up - Reaching historical sales milestones for the retail network FY2017/18.➢ Successful direct management of External Boutiques (EB) in Tenerife & Palma de Mallorca -Record sales result within a year (+35% YOY average).➢ Assisted Commercial.

Madrid, Community Of Madrid, Spain

➢Collaboration with Market Exco in the development of annual and mid-term strategy for the retail network.➢Creation of new self-automated dashboard for commercial target KPIs monitoring – Best practice shared at HQ retail operations level.➢Develop expertise of retail business & assess local market opportunities to implement a proactive and effective sales.

Monaco

➢ Promotion of the Monte-Carlo Sporting Summer Festival 2014➢ Optimisation of operational marketing and creation of adequate action plans➢ Manage and follow-up relations with partners ( Galeries Lafayette, Audi, Rolex)➢ Keep track of all expenses related to the events in order to comply with budget restrictions

London Area, United Kingdom

➢ Development, follow-up and analysis of CRM initiatives➢ Monthly report on sales performance & customer services according to corporate KPIs➢ Coordination of cross-functional projects with Marketing, Retail and Cartier International➢ Creation of new CRM projects in partnership with Boutiques and other departments

Monaco

➢ Determine client’s needs in order to provide the most adequate product and maintain loyalty➢ Thorough knowledge of all products associated with the brand➢ Exchange of information and purchase orders to several boutiques within Prada global network➢ Ensure all visual directives are respected and executed ( Merchandising, PLV)

Monaco

➢ Creation and development of a client database for Montblanc Monaco➢ Implementation of sales and communication strategies (Operational Marketing and Partnerships)➢ Preparation of monthly sales and customer service reports➢ Special projects: Opening of the Boutique, launch of the "Grace Kelly of Monaco" collection

Master'S Degree In International Business, Master

Management In Iberian & Latin American Countries

Master En Negocios Internacionales

Certificate In Business Studies