Provided 4 years of sales/office management experience and 14 years of coaching/program directing experience to include hiring new employees, training and supervising staff, scheduling, payroll, bank deposits, maintenance on and supervision of maintenance on safety equipment, class design, and customer service. Provided leadership, instruction, and supervision to personnel working with hundreds of clients and thousands of potential customers. Highly motivated and organized self-starter with aptitude for troubleshooting and solving problems. Proficient in the use of office software, including Microsoft Outlook, Word, Excel, Power Point, Adobe InDesign and SAP. Excellent communication skills, both oral and written.