20 years broad experience in Cargo industry connecting with multiple stakeholders such as Airlines, GHAs, Freight forwarders, UAE authorities, has given me the exposure of the industry’s pain areas & best practices. Due to my hands on experience in the operations/business I possess an 'edge' and a passion to have smart, user-friendly systems, mobile solutions, processes in place and drive solutions to improve or re-engineer the business bringing in digitalization that result in a lean, profitable and quality driven business.Achievement Highlights :-Worked on projects related to Dynamic pricing and revenue/space optimization. Setting up and facilitating large data feeds between source and leading market solutions.Worked on Advanced Trade Logistics Platform for AIR, a single window platform introducing collaboration of key Abu Dhabi stakeholders together with setting up data feeds from 35+ airlines. CIMP/SITA messaging expert (IATA). Technical product owner for systems architecture, system performance responses and monitoring mechanisms, integrations expert, systems health checks. Tools used : Jira, Confluence, Miro, Balsamic, Ms. Office etc.The 'Finnair' project (National carrier of Finland) for the transition to the new state of the art facility actively working on data quality setting up the integration between the CMS and WMS also present onsite in Finland involved in the start-up strategy ensuring operational readiness in the warehouse and offices. Worked on "Warehouse app" project fulfilling the role as product owner maintaining the backlog and priorities. Tools used : Jira, Ms. Office. https://youtu.be/FRA8B9NsbXc12 years with Emirates Airlines. Highlights :-Identifying KPIs, warehouse optimization, process improvements | Data analysis related to tonnage, commodities, special loads, global regions, stations etc. | Eliminate process gaps to avoid discrepancies | Perform UATs | In-House Training | Work with all internal teams S&P, Quality, Capcon etc. | Conducted tours of the Cargo Mega Terminal (CMT) for around 200+ visitors | Operations improvement of a terminal handling 2 million tons of cargo annually | Go Live planning | Overall work process expert including cool chain.Projects : DWC Terminal start-up | Cargo & Warehouse Management system enhancements | DWC/DXB Trucking implementation | Qantas operations process setup | Cargo Load Optimizer