- Leadership and Team Management: Demonstrated ability to lead, motivate, and mentor a diverse team, fostering a positive work environment that enhances staff performance and guest satisfaction.- Customer Experience Enhancement: Focused on delivering exceptional dining experiences by maintaining high standards of service, addressing guest feedback, and ensuring a welcoming atmosphere.- Operational Excellence: Efficiently manage daily restaurant operations, including staff… Show more - Leadership and Team Management: Demonstrated ability to lead, motivate, and mentor a diverse team, fostering a positive work environment that enhances staff performance and guest satisfaction.- Customer Experience Enhancement: Focused on delivering exceptional dining experiences by maintaining high standards of service, addressing guest feedback, and ensuring a welcoming atmosphere.- Operational Excellence: Efficiently manage daily restaurant operations, including staff scheduling, inventory management, and quality control, to ensure seamless service delivery.- Training and Development: Implement comprehensive training programs for new staff, emphasizing service excellence, menu knowledge, and upselling techniques.- Financial Oversight: Assist in budgeting, cost control, and revenue management strategies to maximize profitability while maintaining quality standards.- Conflict Resolution: Skilled in handling guest complaints and employee conflicts diplomatically and effectively, ensuring a positive resolution and maintaining brand reputation.- Collaboration with Management: Work closely with restaurant management to develop and implement strategic initiatives that drive business growth and operational efficiency.- Menu Knowledge and Promotion: Stay informed about menu offerings, including seasonal changes, and actively promote specials to enhance guest experiences and drive sales.- Health and Safety Compliance: Ensure adherence to health, safety, and sanitation regulations, maintaining a safe environment for both staff and guests.- Event Coordination: Organize and oversee private events and catering services, tailoring experiences to meet client needs and expectations. Show less

- Extensive wine and food knowledge & pairings - Further experience gained in section and table management- Maintaining dynamic relationships with all departments to ensure exceptional guests experience- ability to operate restaurant booking systems whilst hosting, facilitating 300+ guests daily

- Fine and casual style á la carte lunch and dinner service, including table set up and sequence of service- Buffet style service including set up and pack down of equipment and refilling products when required- Basic cocktail knowledge and ability to execute and create cocktails on request- Able to make coffees upon order, able to safely and hygienically clean machine for pack down.- Further experienced gained in micros POS systems- Experience gained in working with and… Show more - Fine and casual style á la carte lunch and dinner service, including table set up and sequence of service- Buffet style service including set up and pack down of equipment and refilling products when required- Basic cocktail knowledge and ability to execute and create cocktails on request- Able to make coffees upon order, able to safely and hygienically clean machine for pack down.- Further experienced gained in micros POS systems- Experience gained in working with and managing large groups of customers Show less