Patrick Deary Email & Phone Number

Great Chesterford, Gb

London, United Kingdom

A driven and dedicated IT professional holding many years of success in technical support and project management roles:Digital Place IT Project Manager, Lendlease- Implemented the company’s first site wide Wi-Fi network, which vastly increased productivity and efficiency in project completions.- Delivered a complex network transfer and major office IT move for the Google head office.- Completed an office fit out for 320 employees in the Elephant and Castle area.

London, England, United Kingdom

As an IT Support Engineer, I provided 2nd line support to 350 internal and branch users. I carried out user account administration processes using Active Directory, and assisted with Windows 2000 and Windows XP operating systems. Responsible for constructing PCs and laptops, as well as developing ghost images and backups of critical workstations. Any technical faults were promptly diagnosed and resolved by myself, and I utilised Dameware software to access and repair any remote faults.My successes:- Played an instrumental role in a major rollout project to replace Lotus Notes with the Outlook system.- Succeeded in replacing all computer equipment at head office and company branches.

London, England, United Kingdom

At Societe Generale I provided 2nd line assistance for in-house banking applications and supported Windows 2000 and Windows XP operating systems. I also provided hardware assistance for a range of desktops and printers, conducting diagnoses of faults and resolving issues using remote access problem-solving processes. Further key aspects of my role included running Cisco 7960 IP telephone training sessions and managing project roll outs.My successes:- Provided vital technical support to over 600 internal customers.- Assisted with a large-scale project with a goal to migrate all European offices to the same domain.- Completed the Lotus Notes archive project.