Patrick Deegan Email & Phone Number

Seattle, Wa, Us

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Rotation One: Office of Data Science (Corporate)Project Manager on cross-functional commercial lines AI/ML classification modeling, with an estimated $42M revenue impact.• Deployed agile methodologies by introducing scrum and Kanban frameworks on project to create a more efficient working group• Scoped and tested new product features leveraging data science teams to predict business classification at a 10% higher rateRotation Two: Customer Experience Strategy (GRM)Principal Researcher on the Win with Digital Initiative developing strategies to drive adoption across personal lines digital applications• Conducted consumer research through surveys and interviews of 10,000 customers and 1,000 agents to gather insights into digital behaviors• Influenced digital product decisions as voice of the customer and led process of channel education to drive digital adoption• Created customer and agent digital journey mapping for onboarding and claims handling, identifying pain points to drive ease of useRotation Three: North America, Underwriting Solutions Middle Market (GRS)Chief of Staff for Divisional Vice President for the West region comprised of 15 underwriters and 10 account analysts• Invented and piloted mid-term account review process to leverage internal partners, driving the highest rate and retention results countrywide• Developed underwriting strategy across region, industry, size, distribution, and product for the West region ($40M premium)• Optimized 2023 rate and retention plan, monitoring, and scenario planning for category execution of $200M portfolioRotation Four: State Management, Director of State Operations (DSO) Support (GRM)Owner of Commercial Auto P&L for the State of Florida• Launched and monitored proprietary commercial auto product and pricing model across $40M portfolio• Spearheaded four commercial auto initiatives using insights leveraged through SQL generating a 10% loss ratio benefit

Charlottesville, Virginia

• Designed project and product roadmap to utilize chatbot technology across 300 countrywide territory managers to align with company goal of being #1 in the IA channel

Greater Boston Area

Manager a team of 3 finance associates that managed revenue recognition and revenue operation processes and the finance stakeholder for the integration of a series of investment acquisitions that raised annual revenue by $75M• Managed a technical inter-departmental team that generated $2M, 1% of top line, in NNARR of secondary product usage capture• Performed monthly financial modeling of revenue, contextualizing variances used for revenue forecasts and drive strategic finance planning• Automated a usage capture process that resulted in a 66% reduction in time to invoice and a 25% reduction in time on the accounting close

Greater Boston Area

Subject matter expert for $100M billing and revenue operations and stakeholder on automated marketing lead to revenue subledger process• Overhauled business operations flow through successful migration of CRM, CPQ, and marketing software over multi-year effort• Implemented billing software Zuora and sub-ledger software Softrax, automating the $100M quote to cash process

Boston, Massachusetts, United States

Produced day-to-day invoicing, ensuring revenue recognition schedules met GAAP standards for $75M in revenue annually• Leveraged SQL to demonstrate an operational inefficiency in product usage capture that generated $500K in net new annual recurring revenue

Mba Candidate

Bachelor'S Degree, Economics

Education record