Patrick Devitt Email & Phone Number

Chicago, IL, US

Addison, Illinois, United States

• Oversee and direct staff consisting of thirty employees to complete weekly and daily tasks for all aspects of business operations.
• Weekly ordering of product and continued storewide inventory management in an effort to meet and exceed sales goals.
• Biweekly creation and enforcement of staff schedule.
• Complete all tasks listed under both Customer Service Manager and Sales Associate position descriptions as needed.

River Grove, Illinois, United States

• Created a welcoming environment for customers and quickly responded to customer inquiries or concerns on a daily basis; Continued to drive sales, handled difficult situations and demonstrated the ability to multi-task.
• Observed staff’s engagement with customers and provided instructions, guidance and encouragement to staff in order to continually improve the customer service experience; Regularly discussed strengths and opportunities.
• Assisted in the hiring process of new Sales Associates and conducted new employee orientations and trainings.
• Completed all tasks listed under the Sales Associate position description as needed.

• Aided customers and observed customer service policies; Followed proper age verification processes for all customers.
• Performed cash register operations and maintained the shopping cart, check-out and storage areas.
• Coordinated and executed merchandising and sales promotional materials; Ensured all pricing, signage and product display information was correct.
• Followed shipping, receiving and unloading procedures of product.