Patrick Drake, Cmp, Cvp Email & Phone Number

Phoenix, Arizona, United States

• Partner with Visit Phoenix & downtown hotels on booking strategies to achieve annual booking goals
• Lead and motivate a sales department of 10 members (DOS, ADOS, 6 Sales Managers & 2 Admins)
• Develop booking policies & procedures to ensure space and revenue maximization
• Redevelop the culture of the sales team (50% new team under my leadership)
• Lead sales efforts for a 1 million sq. ft. convention center, Orpheum Theatre and Symphony Hall
• Approve contractual change and modification requests on contracts for all venues

Phoenix, Arizona, United States

• Manage a $25 million-dollar operational expense budget
• Contract manager for Aramark Catering, UPS Store, Pepsi and ATM vendor
• Engage with contracted service providers to enhance internal and external customer experience
• Committee Co-Chair for Capital Improvement Project & Capital Outlay programs
• Schedule and coordinate facility maintenance projects across the campus
• Supervise and lead employee of the PCC Sign Shop

Phoenix, Arizona

• In my current role, I have the pleasure to work with professional convention planners that are based in U.S. Midwest and vertical Religious market! Phoenix Convention Center & Venues - Commitment to Excellence!
• Partner with Visit Phoenix and downtown hotel partners showcasing Phoenix as a premier convention destination
• Responsible for developing new business and maintaining relationships with current clients
• Negotiate deal points, develop proposals and coordinate site tours with prospective guests
• Represent Phoenix Convention Center on sales missions and at industry tradeshows
• Member of General Manager on Duty team

Las Cruces Convention Center

• Responsible for management, directing and oversight of all facility events
• Representative of facility operations and Spectra brand in absence of general manager
• Hiring and onboarding for department managers, banquet captains and event service personnel
• Motivate and manage department managers and 25-60 event service personnel
• Deliver distinguished customer service and gain client’s trust to establish repeat business
• Review monthly financial statements to ensure benchmarks and goals are achieved

Las Cruces Convention Center

• With the promotion to the Senior Sales Manager position I will be managing the business development in long term convention sales and marketing efforts at the Las Cruces Convention Center.
• Create promotions to maximize available inventory
• Produce and execute monthly marketing calendar plans
• Update annual sales and marketing plan based on corporate initiatives and contract administrator
• Over site of sales & marketing department including staff, departmental goals and initiatives
• Administrator of self-produced events

Las Cruces Convention Center

• Through my experience as a Sales Manager at the Las Cruces Convention Center I have been given opportunities to be involved in many facets of marketing the products and services offered. This became one of my main.
• Utilize email database to communicate facility promotions and upcoming events
• Monitor Google Analytics on website to increase customer interaction
• Development of marketing plans, sales promotions and sponsorship sales
• Create annual report for Las Cruces Convention Center
• Committee member for the Suite Deal corporate initiative

Las Cruces Convention Center

• Business development within assigned market with emphasis on generating hotel room nights
• Negotiate room rental, audio visual, food and beverage elements for event contracts
• Design and implement marketing collateral designed to generate sales
• Update Pace Report on a weekly basis to track financial progress
• Perform outbound communications on a weekly basis to remain top of mind with potential customers
• Maintain website and social media outlets for the LCCC, outdoor expo and women’s show

Las Cruces Convention Center

• Maintain accounts payable, accounts receivable, and posting cash receipts
• Perform accounting duties in absence of accounting manager and transition of new hires
• Streamline hiring process of new employees
• Implemented “Employee of the Quarter” program

Las Cruces Convention Center

• Ensure proper banquet set up
• Greet guests and service event
• Act as liaison between management staff and banquet staff

Socorro, NM

• This was my introduction to the conference and special event industry starting in June 2007. I worked in all aspects of that facility from office work, book keeping, event planning, operations, custodial, and theater.
• Assist in initial client meeting, set up, take down, and support for conferences and banquets
• Administrative duties: manage accounting system, cash box audits, designed annual events system
• Audio Visual duties: light board operator, sound board operator, stage manager, A/V tech