Currently a Fraud Analyst for Sky IrelandAccomplished complaints and regulatory specialist with expertise in de-escalation, investigation, and managing customer-facing complaints for a leading European communications provider. With six years of experience in regulatory compliance, brand management, and trend analysis, I excel in service delivery and regulatory complaints management. Skilled in collaborating with Legal, PR, and cross-functional teams, I have driven new customer experience projects and product launches, fostering strong consumer and stakeholder relationships.
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Fraud AnalystSky Aug 2024 - Present -
Service Delivery SpecialistSky Feb 2024 - Present
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Cpt SpecialistSky Jul 2019 - Feb 2024IrelandExecutive relations, social media, complaints, testing and investigations.
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Social Media SupportSky Apr 2018 - Jul 2019Customer messaging support across SKY apps, Facebook, and text platforms.
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Customer Service AdvisorSky Aug 2017 - Jul 2019Inbound customer services, technical, accounts and billing support for Sky
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Freelance Graphic Designer & IllustratorFreelance Graphic Designer, Director & Illustrator Sep 2013 - Oct 2018IrelandResearch and development Logo and stationary design UX/UI designBranding Poster design AnimationCharacter concept design Motion comic designWeb developer
Patrick Duffy Skills
Patrick Duffy Education Details
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Level 8 (Honors) -
Level 7
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Level 8
Frequently Asked Questions about Patrick Duffy
What company does Patrick Duffy work for?
Patrick Duffy works for Sky
What is Patrick Duffy's role at the current company?
Patrick Duffy's current role is Fraud Analyst at Sky.
What schools did Patrick Duffy attend?
Patrick Duffy attended Dundalk Institute Of Technology, Dundalk Institute Of Technology, Dundalk Institute Of Technology.
What skills is Patrick Duffy known for?
Patrick Duffy has skills like Graphic Design, Flash Animation, Graphic Illustrations, Presentation Skills, Project Management, Adobe Design Programs, Basic Html, Team Management, Photography, Audio Editing, Video Production, Contract Law.
Who are Patrick Duffy's colleagues?
Patrick Duffy's colleagues are Thomas Kozlowski, Jayden Campbell, Kimberley Buttrick, Jussara Brandão, Alicja Świercz (She/her), Angerfist Thorax, Essene Waipa.
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Patrick Duffy
B2B Sales Expert | Experienced Isr, Sdr, And Bdr | Driving Revenue Growth & Building Client RelationshipsDublin1marketstar.com -
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Patrick Duffy
Chief Financial Officer At Cara Credit Union With Offices In Tralee, Castleisland And KillorglinKillorglin1traleecu.ie
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