Patrick Duncan Email and Phone Number
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At Marsh McLennan Agency, my focus is on delivering strategic risk management solutions that are tailored to the unique needs of each client. With a strong background in operations and customer service, I excel in analyzing, optimizing, and implementing coverage plans that bolster financial security for businesses. My mission is rooted in providing personalized service to build enduring client relationships.Previously, as Senior Client Manager at Resurgent Capital Services, I honed my skills in relationship management, driving the funding process, and ensuring industry compliance through meticulous documentation. My approach is collaborative, working with teams to guarantee seamless operations and client satisfaction. Let's connect to discuss how my expertise can serve your organization's goals.
Marsh & Mclennan Agency
View- Website:
- marshmma.com
- Employees:
- 45
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Business Insurance ConsultantMarsh & Mclennan AgencyGreenville, Sc, Us -
Business Insurance ConsultantMarsh Mclennan Agency Sep 2023 - Present -
Business DevelopmentResurgent Capital Services Jun 2021 - Sep 2023Greenville, South Carolina, United States -
Senior Client ManagerResurgent Capital Services Jan 2020 - Jun 2021Greenville, South Carolina, United StatesOwns funding process for segment of Resurgent's purchase schedule through select clients. Maintains relationship with all active clients and continually improves process to guarantee seamless completion of the transfer of inventory and funds. Responsible for managing database updates, importing inventory, pre-load analysis and data integrity checks while ensuring all funding is executed and delivered to clients based on established transfer dates. Took over role as Technical Writer for internal processes, work instructions, training education and reporting documentation affecting Deal Management. Manage and execute annual review of documents to ensure industry compliance, while maintaining workplace efficacy and training requirements. Manage and execute integration of new portfolio purchases into the organizational inventory. Maintain and develop relationships with clients, while also supporting additional external and internal consumers who rely on client information and data. Perform front end data analysis of acquired portfolios to ensure data integrity for compliance purposes, accurate data mapping for system to system data conversions, as well as reviewing and confirming all terms of purchasing details from contract are upheld by both parties. -
Client ManagerResurgent Capital Services Jan 2016 - Jan 2020Greenville, South Carolina AreaManage and execute integration of new portfolio purchases into the organizational inventory. Maintain and develop relationships with clients, while also supporting additional external and internal consumers who rely on client information and data. Perform front end data analysis of acquired portfolios to ensure data integrity for compliance purposes, accurate data mapping for system to system data conversions, as well as reviewing and confirming all terms of purchasing details from contract are upheld by both parties. Leader of team project to redesign, improve and update internal application for Client Services, which is utilized on all day-to-day tasks. Revamped daily and monthly reporting, increased organizational insight into the process to allow for improved accuracy while minimizing risk, and initiated tracking measures into the process, allowing users the ability to efficiently manage post-transaction support.Team member of projects to execute transfer of full entity assets into our organizational inventory after we acquired two marketplace competitors. -
Project Manager - Edge Management TraineeResurgent Capital Services Apr 2014 - Jan 2016Greenville, South Carolina AreaTwo year program that prepared me for leadership positions within Resurgent, and the knowledge and experience to manage people and projects.The rotational EDGE Management training program enabled me to gain insight into all facets of organizational operations which include Inventory Management, Bankruptcy, Compliance, Audit, and Customer Service departments. As a part of the operations team during my rotation, I worked extensively with our customer service department on projects to analyze and improve the Judgment Verification process and the Dispute Workflow process. Execution of these projects, which focused on key processes within our operations, allowed an increase in efficiency and minimized risk in order to generate revenue. -
Customer Service RepresentativeCertusbank Oct 2012 - Apr 2014Greenville, South CarolinaProactively promoted and sold bank products, solutions and sought to bring in new business to the bank. Worked with active clients in order to build and solidify customer relationships by actively cross-selling additional products and services. Worked with teammates and provided personalized banking services to individual and business customers.Collaborated with business and consumer clients to leverage their assets into lending opportunities. Responsible for $4 million+ in New Growth in 2013. -
Retail Marketing TeamAcosta Sales & Marketing Aug 2012 - Oct 2012Greenville, South Carolina AreaUtilized marketing strategies to work with clients on creative and promotional events, helping align local sales operations with one another and support analytical and space management with our retailers. Responsible for executing new product marketing strategies as well as initiating product's placement into retail establishments. -
Operations And Management InternSpartan Foods Of America May 2009 - Oct 2010Spartanburg, ScStudied and took part in various aspects of the manufacturing process including: shipping and receiving, accounting, sanitation, floor operations, customer service, maintenance, marketing, sales, and new product testing and demonstrations. Member of three person team designated to travel throughout North Carolina, South Carolina and Georgia to execute new product demonstration and introduction to consumers through weekend road shows.
Patrick Duncan Education Details
Frequently Asked Questions about Patrick Duncan
What company does Patrick Duncan work for?
Patrick Duncan works for Marsh & Mclennan Agency
What is Patrick Duncan's role at the current company?
Patrick Duncan's current role is Business Insurance Consultant.
What is Patrick Duncan's email address?
Patrick Duncan's email address is pd****@****son.edu
What is Patrick Duncan's direct phone number?
Patrick Duncan's direct phone number is (888) 665*****
What schools did Patrick Duncan attend?
Patrick Duncan attended Clemson University - College Of Business And Behavioral Science, Clemson University.
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