Patrick Egan Email & Phone Number

Senior Process Analyst in the data & digital team at Crown Castle. Currently responsible for their RPA UiPath pipeline. Product Owner for the Run & Resiliency team. I work closely with 2 development teams and 1 support team to help every business unit at Crown in implementing automation solutions. I am currently assisting with AGILE transformation of our development teams including duty as the backup PO. We are supporting over 100+ automations across 10 verticals.Product Owner for the support team as part of our AGILE transformation. Assisted in agile transition for both development teams into agile SCRUM and the support team into Scrumban.Major responsibilities:- Process vetting- Idea intake & management- Business outreach - Process improvement - Metric alignment- Support triage- Cross-functional optimization- Product OwnershipCurrent platforms: UiPath Cloud, Microsoft ADO, JDE, Microsoft Dynamics, PowerBI, JIRA

I was part of the core team that proofed and then launched a Robotic Process Automation group at Fisher Investments. As an inaugural member of the team I have done everything including: process analysis, automation development, production support (tier 1/2), center of excellence development, program management, program deliverable creation, metric reporting, user training, and more! Responsible for creation of 30+ automations that save over 35,000 business hours in the first 2 years of the program. Currently make use of: JIRA, Confluence, MS SQL Server, Tableau, SSRS, Microsoft Dynamics, Adtempus, TFS/Github & UiPath RPA Software.

Camas, Washington

Developer of small attended automations servicing user teams of 10-100 persons. 6+ automations designed to save users ~3 minutes per task process and speed up bulk operations relating to PDF management.

Camas, Washington

Former Product Owner for internal sales applications & Genesys phone system. Current Product Owner for UiPath RPA software. Performed classic AGILE product ownership tasks such as backlog maintenance, user story creation, and business unit outreach, as well as classic waterfall project management responsibilities including all stages of a waterfall lifecycle for project work.

Analysis of proprietary system setup to meet customer requirements. Problem solving for system issues & data issues. Database management and repair. Queries & Reports. Testing. Management of small team. Website configuration. Thunderhead/Middle Office software. SVN setup.Project management experience for over 5 years handling every stage of an enterprise level project from customer facing requirements gathering to analysis to configuration to testing to implementation and live dating. Programming & query language literacy. I use SQL to manage and create reports, including both long term reusable queries and ad-hoc requests. SQL & XML are the languages I currently use the most right now. Familiar with ETL system and functionality, as I deal with daily and weekly jobs that import client data to our system.

Maintained newly matriculated student data for orientation. Maintained proprietary orientation software. Setup and administration of orientation computers. General help desk for department.

Bsba Management Information Systems, Minor: Computer Science

Master’S Degree, Digital Forensics