Business leader for Talent Management Consulting EMEA region. Activities include management of team of 26 consultants, business development and sales support. Other activities include design of employee engagement surveys, interpretation of research findings and executive coaching and presentations. Consultation with clients on design of employee engagement strategies and linkage research analysing the relationship between employee engagement and business performance. Employee engagement research insights are used to diagnose organisational health and to design intervention programs directed at raising levels of engagement and improving performance through enhanced discretionary effort.

Founder and managing director of Gilbert Research Associates; a consulting firm specialising in organisational research. The firm provides support to clients in the design and delivery of employee engagement surveys, senior management surveys, reward surveys and business-to-business customer research. We also provide support in the design and delivery of follow-up action planning; as well as senior management workshops to identify and prioritise issues for survey follow-up action.

Global leader for the development of employee research services and business leader for the Organisational Research & Effectiveness practice for the EMEA region. Business focus was in the employee surveys and the drivers of employee engagement. Research services included the measurement of the impact of employee engagement on organisational performance, benefits/reward preferences, diversity, talent management and wellness. Clients included multinational organisations across a range of business sectors.

Practice Group Director for employee research with responsibility for business development, group management and project delivery; originally for North America and subsequently for Europe. Services focused on employee engagement research and the development of post-survey action plans. Clients in the financial services, manufacturing and leisure industry.

Research Analyst for the Department of Behavioural Sciences and for the Business School. Responsibilities included applied research for business-to-business studies and public research on social issues.

Lecturer in the college. Responsibilities included curriculum design and preparation of course materials, class lectures, student consultation and evaluation of course papers.

Research Analyst for the Department of Psychiatry. Research areas included the efficacy of drug treatment therapy and medication compliance. Other responsibilities included the preparation of research reports and articles and proposal preparation for research grants.

Management of professional services. Responsibilities included: recruitment, hiring and staff development; design and delivery of management assessment centers. Served as an assessor and administrator for on-site assessment center programs. Supervised design of performance appraisal and assessor training programs that made use of work books, lectures and professionally produced training films. Chair for the Assessment Designs Research Committee. Primary purpose of the committee was to investigate professional issues and research concerns associated with application of assessment centers.