I am responsible for developing and providing technology guidance, security, road maps, principles, standards, and best practices to IT delivery teams while also developing and managing the Architecture, Security, and Infrastructure Operations teams.

Responsible for data center, server, security, network configuration, problem resolution, architecture blue-printing, application hosting, deployment/upgrade, and operations experience emphasizing hands-on technical abilities while collaborating within a managed services environment. Managing a technical team of infrastructure specialists and supervising activities of several managed service providers while contributing to LCI’s mission to provide meaningful employment to the blind and visually impaired, with an emphasis on assistive and adaptive accessibility technologies.

Communicate and demonstrate the value of STEALTHbits’ products and technologies, in the areas of Operating System and Application Management, to customers and business partners. Work with Account and Sales Managers and support them to compete and win business for STEALTHbits products.

Responsible for researching new technologies that meet business requirements, enhance business efficiency, reduce cost or deliver consolidation benefits. Developing those roadmaps in a collaborative environment and presenting across multi-disciplinary/cross-functional teams with a broad range of technical and non-technical expertise. Quarterly review with Engineering and Operations teams to ensure understanding and agreement with technology lifecycle timelines.

Responsible for researching new technologies that meet business requirements, enhance business efficiency, reduce cost or deliver consolidation benefits. Developing those roadmaps in a collaborative environment and presenting across multi-disciplinary/cross-functional teams with a broad range of technical and non-technical expertise. Quarterly review with Engineering and Operations teams to ensure understanding and agreement with technology lifecycle timelines.

Responsible for working with both internal business customers and external vendors to develop infrastructure requirements based on the business needs and vendor specifications and turn them into designs for build out. The designs take into account a through understanding of the hardware and software capabilities that our infrastructure can support while meeting the business performance needs. As a member of the Solutions Architecture group it is my responsibility to identify potential areas or gaps for improvement and to develop the necessary solutions to correct them.

Responsible for day-to-day monitoring, maintenance, administration, and support of security and event management of Active Directory and other Identity & Access Management (IAM) applications within Biogen’s environment. Serves in both a technical and functional role for support and enhancement initiatives within the application environment. Responsible for monitoring of the application servers, assisting in the analysis, design, and implementation of all IAM applications.

Responsible for administration of an enterprise Active Directory (AD) domain consisting of 250+ sites, 14,000+ users and 20,000+ computers and servers in all 50 states and Puerto Rico. Primary duties include maintaining a secure, reliable infrastructure while managing and implementing Office of Management and Budget (OMB), Department of the Interior (DOI) and United States Geological Survey (USGS) policies and mandates.

Managed a team of 2 individuals in support of the Microsoft Windows Server environment consisting of an AD forest, 550+ users, 120+ Windows servers and 700+ computers. Primary duties included maintaining a secure, reliable infrastructure while supporting various applications and public facing web servers.

Was responsible for end user desktop applications and hardware support.