Patrick Greiner Email & Phone Number

Grand Rapids, MI, US

Grand Rapids, Michigan, United States

Grand Rapids, Michigan, United States

Support West Business Group, GCC and Central (Mountain) regions as trusted business partner, driving strategic account performance and profitability through pricing consultation, deal structuring, sales analysis and contract negotiations Work collaboratively across the organization (Sales, Operations, Product Marketing, SRN, Proposals and SFSI) to develop.

Dallas/Fort Worth Area

Oversaw a team of 4 Revenue Managers, 24 Revenue Specialists and over 300 Focus Service hotels nationwide. Achieved a +1.08pt lift in RevPAR Index for a collective portfolio of over $225 million in revenue in 2018.Served as RMCC liaison for Hampton/Hampton Inn & Suites brands whereas I co-led initiatives, drove performance and recapped results on a.

Dallas/Fort Worth Area

Led a team of 7 Revenue Specialists and oversaw 105 Focus Service properties nationwide.

Dallas/Fort Worth Area

Oversaw 16 Focus Service properties within the Hilton Worldwide portfolio spanning across 12 distinct markets and 3 different brands (Hampton Inn, Hilton Garden Inn, and Homewood Suites). Used a combination of Revenue Management practices, RM forecasting tools/systems, and previous hospitality experience/education to grow RevPAR collectively as a portfolio.

Greater St. Louis Area

A continuation of my learning experience as an Manager-in-Training at the 917-room convention hotel. Help supervise and motivate Front Office team to improve service performance and enhance GSS scores.

Greater St. Louis Area

Rotational 12-week program where I specialized in Rooms Operations at The Renaissance Grand Hotel in Downtown St. Louis.

Pinehurst, NC

Rotated through all positions within the Front Office: (Front Desk Agent, Resort Services Agent, Social Sales Associate, PBX Operator, and Guest Services Agent).Volunteered and helped out with the Recreation Department and Golf Operations Department during golf tournaments and special events. Used Visual One Property Management System on a daily basis, and.

Colorado Springs, Colorado Area

Rotated through all aspects of the Front Office: (Front Desk Agent, Reservations Agent, PBX Operator, and Guest Services Agent).Attended revenue and and yield management meetings.Became proficient in Maestro Property Management System and iHotelier Central Reservation System.

Greater Grand Rapids, Michigan Area

Updated daily social networking sites (Facebook Fan Page, Twitter, Myspace) for promotional value and contests.Helped significantly increase Celebration! Cinema Facebook FansCollaborated with over 60 local media and radio stations to increase exposure and air time.

Greater Grand Rapids, Michigan Area

Member of the opening team for the new 23 floor, 340 room business hotel.Delivered excellent guest service and held best Guest Satisfaction Scores (GSS) numerous times for guest arrival.