Patrick H. Email & Phone Number

Austin, Texas Area

Test engineer for Data Center Solutions / Extreme Scale Infrastructure. Execute validation tests on PowerEdge Server platforms focusing on unique commodities requested by customers - Processors, Memory, SSDs, NVMEs, NICs, GPUs). Work with Engineering Development Managers to validate unique hardware configurations and operating systems' compatibility, primarily in Linux environments. Create, modify and execute test scripts to stress systems and system components. Test systems using thermal chamber equipment and signal integrity tools. Complete test reports. Work with vendors to resolve issues found in validation Submit defects and regress existing issues as needed.

Austin, Texas

Lead test team and interface with Development, Product Management and Technical Publication during software and hardware development projects. Participate on Scrum teams using Agile methodology to write acceptance tests for test execution. Execute test cases and automation scripts, perform troubleshooting as needed. Submit defects and regress hardware and software fixes.

Austin, Texas Area

Review marketing and high-level design documents and functional specifications for new and existing features. Assist in planning test strategies based on design and functional specificationsDevelop and maintain test plans based upon test strategies. Explore technologies and tools needed to execute test plans. Execute test plans, performing troubleshooting as neededRecord results and report defects. Work in a self-directed role supporting multiple teamsDevelop automation for executing regression test cases and test plans.

Austin, Texas Area

Plan, design and develop test strategies. Execute test cases for uncovering bugs in network performance software. Install operating systems in physical lab and VMWare environments. Submit product defects to Development team. Assist in the reproducing and the debug of defects. Regress and verify fixes against new software builds. Assist Automation team with nightly test builds utilizing Java, VB Script and VMWare. Provide assistance to lab users by imaging servers and administering the Breaking Point appliance which provides simulated network traffic for test purposes.

Test planning, test case writing and execution of NetQoS network performance software products.Regress and verify fixes against new software builds

Network Security system support and training; Act as team lead for the Technical Assistance Center (TAC). Provide tier 3 support to customers of IPS and SMS systems. Troubleshoot, diagnose and resolve various technical and logistical issues. Lead four engineers and eight contract engineers in day to day technical support operations. Interface with Development, entitlement group, shipping/logistics, test group and senior management to resolve moderate to complex customer issues. Reproduce customer issues in TAC lab and develop recommendations on implementing workaround solutions and/or submit to Development for resolution.

Austin, Texas Area

Tested TippingPoint IPS and SMS software; reported defects and assisted in the debug and root cause of existing bugs.Act as team lead for the Technical Assistance Center (TAC). Provide tier 3 support to customers of IPS and SMS systems. Troubleshoot, diagnose and resolve various technical and logistical issues. Lead four engineers and eight contract engineers in day to day technical support operations. Interface with Development, entitlement group, shipping/logistics, test group and senior management to resolve moderate to complex customer issues. Reproduce customer issues in TAC lab and develop recommendations on implementing workaround solutions and/or submit to Development for resolution.

Test lead for Dell server software and peripherals. Run automated test scripts for acceptance/build verification test; debug and report server system hardware & software failures; interpret system, peripheral and data errors and analyze test results.

Austin, Tx

Administer & support Windows NT 3.51 & NetWare 3.x/4.x Token Ring & Ethernet LAN and IBM mainframe SNA network; provide statewide network client & user setup and support of over 1000 nodes & 365 users. Develop training curriculum for statewide Windows NT 3.5/4.0 & 95/98 rollout; conduct formal classroom training on OS installations & systems deployment.