Patrick Hackler Email & Phone Number

Mckinney, Texas

Mckinney, Tx

Oversees and manages the daily operations of the Meter Services department.Reviews, prioritizes and assigns work to crew leaders and staff as needed.Counsels, evaluates, disciplines and develops assigned staff members.Prepares annual budget requests and includes projections for replacement of equipment and meters necessary to avoid revenue loss. Manages the annual budget in a fiscally responsible manner with the best interest of the City of Mckinney in mind. Researches material costs and specifications with vendors and contract suppliers to determine supply cost.Maintains inventory of necessary parts, supplies, materials and equipment.Coordinates and provides materials, equipment and tools necessary to complete departmental work.Conducts on-site inspection of work in progress for timelines and compliance with all applicable codes and regulations.Provides on the job instruction of work methods and practices, utilization and maintenance of tools and equipment, utilization of safety equipment and occupational safety and health regulations and practices.Responds to inquiries and complaints from homeowners, homebuilders, contractors and vendors related to codes, billing, landscaping and technical issues.Conducts weekly safety inspections of equipment and vehicles, and schedule vehicles and equipment for preventative maintenance and repairs as needed.Meets with vendors and discusses products that can help capture revenue, or help with daily functions.

Mckinney, Texas

Provides on the job training instruction or recommends training to new crewmembers.Supervises and assists in the daily activities of the department.Oversees and provides direction to employees and contractors.Operates, checks, and maintains moderate to complex equipment. Supervises the daily meter reading activity. Assign daily work for new customers, builders meter installations:Assist with the sequencing and input of new accounts to the billing system:Update meter reading supervisor on status of billing and assist with employee evaluations. Audit meter readings daily to identify revenue loss: Identify inactive accounts with consumption and resolve in the field:Supervise the disconnection and reconnection for non-paying customers:Perform follow-up on accounts where collections have not been made: Assist billing coordinator to ensure timely billing of water accounts:Perform re-reads for billing and high water use:Responds to citizen complaints and concerns.

Mckinney, Texas

Read water meters (MINIMUM OF 700 PER DAY) and maintain a high level of accuracy (99.9% MONTHLY) in a timely manner for billing customers.Perform manual tasks to include digging and replacing water meters and meter boxes.Perform disconnection of water service on delinquent accounts that includes collection of money in the field.Communicate with the public on a daily basis.Participate in billing processes and utility office operations as necessary.