• Management of 7 to 8 member team supporting sales and operations of Retail customers• Worked with stakeholders to improve efficiency of information and order processing• Solved Invoicing and Customer Account issues to promote continuity of business

• Strategy, pricing, and process improvement for Single and Multi-Family Market Segments• Investigation and marketing for the Renovation Segment• Analytics and report creation using WebFocus, Knime, and Tableau

• Oversaw major project from initial business case and focus groups to market launch• Planned, coordinated, adjusted, and implemented timeline across multiple departments • Communicated timing, selling points, and logistical issues to a diverse group of stakeholders

• Established an understanding of the residential market, product gaps, and the needs of the customer• Defined product opportunities, constructed business cases, and managed the Product Lifecycle Management(PLM) process from concept to launch• Maintained the portfolio with forecasting, collateral creation, data integrity, analytics, and training• Gained proficiency in project management, SAP, COMPAS, Excel, and WebFocus

• Fielded questions to assist sales, distributors, and end users• Acquired knowledge of both existing and legacy products• Worked across departments to identify solutions for customers and improve resources