Patrick Hearn Email & Phone Number

• Management of 7 to 8 member team supporting sales and operations of Retail customers
• Worked with stakeholders to improve efficiency of information and order processing
• Solved Invoicing and Customer Account issues to promote continuity of business

Norcross, Georgia, United States

• Strategy, pricing, and process improvement for Single and Multi-Family Market Segments
• Investigation and marketing for the Renovation Segment
• Analytics and report creation using WebFocus, Knime, and Tableau

• Oversaw major project from initial business case and focus groups to market launch
• Planned, coordinated, adjusted, and implemented timeline across multiple departments
• Communicated timing, selling points, and logistical issues to a diverse group of stakeholders

• Established an understanding of the residential market, product gaps, and the needs of the customer
• Defined product opportunities, constructed business cases, and managed the Product Lifecycle Management(PLM) process from concept to launch
• Maintained the portfolio with forecasting, collateral creation, data integrity, analytics, and training
• Gained proficiency in project management, SAP, COMPAS, Excel, and WebFocus

• Fielded questions to assist sales, distributors, and end users
• Acquired knowledge of both existing and legacy products
• Worked across departments to identify solutions for customers and improve resources

Ba, Economics

Masters Of Divinity With Biblical Counseling, Counseling

Product Management