Operations Manager / Circulation Manager
CurrentOperations Manager-Circulation ManagerAdams Publishing Group-Daily Post Athenian, Athens TN and Maryville Times Maryville, TNDeveloping outstanding teams that exceed expectations and positively impacting facility performance through targeted training, mentoring and leadership. • Turned around the facility’s culture and successfully reduced employee turnover rates by implementing goal-driven team building techniques, identifying areas of improvement, and cultivating positive environments centered on common goals• Built strong teams and acquired top talent by collaborating with HR team to deploy a comprehensive recruiting strategy including job fair participation, online advertisements, and employee networking• Ensured regulatory and internal policy compliance by accurately managing on-boarding processes and working with HR team to manage processes for background checks, I9, W2, and FMLA forms• Effectively tracked payroll and managed labor hours to reduce overtime expenses while evaluating timestamp discrepancies to identify and resolve issues• Skillfully managed benefit plan communications within the facility to improve employee satisfaction while providing informative workshops to present significant plan changes• Instrumental in managing billing for 30+ newspapers, streamlining workflows at multiple facilities, and working with senior leadership teams to drive unprecedented gains across multiple key performance indicators including cost, payroll, overtime, throughput, efficiency, and profitability• Developed strong relationships with community organizations, clients, and corporate partners in an effort to drive revenue growth and support long-term, sustainable progress
