Patrick Henderson Email & Phone Number

Liverpool, Gb

Greater Oxford Area

Uk/Netherlands

• Providing pre-sales technical support for the development and implementation of complex products, applications, and solutions for the Maritime industry. • Actively driving and managing the technology evaluation stage of the sales process working in conjunction with the sales team as the key technical advisor and product advocate for our products. • Articulate technology and product positioning to both business and technical users. • Assist the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products, applications, and solutions. • Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. • Establish and maintain strong relationships throughout the sales cycle. • Responsible for development and delivery of product demonstrations.• Responsible for representing the product to customers and at field events such as conferences, seminars, etc. • Respond to functional and technical elements of RFIs/RFPs. • Convey customer requirements to Product and Project Management teams. • Work with marketing department to develop case studies, references, and white papers.

Biddinghuizen, Netherlands

Activities as above.Globecomm were acquired by Speedcast which was completed in December 2018

Liverpool, United Kingdom

Our mission statement is simple. To be the best at what we do and constantly seek new innovative ideas to improve operational costs of our customers.Our visionEnabling ways to increase and optimise your operational efficiency saving you time, money. Stress. We love data and believe lives, money, time will be saved by using this asset to it's maximum potential.

Seeking new Clients who may benefit from the range of Products on offer from H2OSatelliteBuilding and Strengthening relationships with existing and new clients and providing unbiased recommendations on Maritime solutions available.Meeting Regular Sales Targets.Investigating and assisting in the production lifecycle with Product Management and development team. Gathering customer feedback and requirements for Agile development process. Training and Presentations to clients on a range of products.Working alongside H2O Sales team members and assisting in their detailed Technical needs.Supporting Trade shows and conferencesNegotiation of tenders and contracts with leading Maritime and Government contract Companies.Assisting other H2O Project Managers meet set deadlines.

My Role was to provide Pre-Sales Technical support of Inmarsat and VSat Based Systems.Working with Executives, actively seeking new clients and nurturing existing client accounts, ensuring their needs and requirements are not only accommodated but surpassed.Some of our clients include major shipping companies also high profile government departments and agencies such as MOD.

Training of Cisco Courses to network professionals at Global Knowledge offices London.Technical Qualification and trainingDuring this time gaining Cisco Certified Instructor CCSI qualification two day exam at Cisco Headquarters Paris. Cisco Certified Network Associate CCNACisco Certified Network Professional CCNP

Third Line Support of Customer networks based around Cisco and Juniper.Support NHS X400 Mail services for the NHS Net which linked over 30000 Doctor and Dental Practices around the UK , and Royal Air Force Mail.Client offsite installation and training on in house developed systems

Technical Support Engineer, Marinet systems.Shipping installation and training of proprietary mail systems.

Worldwide

Merchant SeamanGravesend Sea Training College, then sent to SEA

Computer Science / Software Engineering, Computer Software Engineering

A Level Computer Studies, Mathematics