Patrick Henderson Email & Phone Number

Stallingborough, England, United Kingdom

Lincoln, England, United Kingdom

My role as Business Manager for Camper UK consisted of me retaining customers, maximising all profit opportunities, building on customer relations as well as managing the Hire Department. The Hire Department included demonstrating to customers their motorhomes to them prior to collection. Including the demonstration of Electric hook-up, gas, water, and the operations of the motorhome in general.

Lincoln, England, United Kingdom

During my time with Camper UK as Sales Executive, my key responsibility was to deliver professional sales approach and premium service with a keen focus on accomplishing business goals. Here, I performed day-to-day sales operations, including prospecting and sourcing showroom enquiries to achieve my monthly target. also, I drove positive business outcomes by dealing with the admin of all orders and finance proposals.Key Accomplishments:✪ Demonstrated the ability to achieve optimal results by working closely with clients and maximising profit opportunities whilst building a strong relationship.✪ Enhanced the digital buying experience for the customer by utilising online searches and personalised sales videos.✪ Raised brand awareness, bringing in key marketed sponsors to the business and increasing reveue.

At Screwfix, I served as an Assistant Store Manager. In this role, I provided proactive assistance to oversee day-to-day running of the store, arranging rotas and managing the overall recruitment cycle of new members aimed at achieving bottom-line results. Here I devised and implemented robust strategies, resulting in accomplishing designated goal.Key Accomplishment✪ Became Store of The Year Finalists 2017✪ Finished Q2 2017 Top Trade Performing Store in UK✪ Opened 175% of new Trade accounts vs Target

In my position as Sales Executive, my core responsibility was to utilise broad knowledge and in order to provide a professional process to a diverse range of customers, such as B2B and retail with a keen focus on maximising profit. I successfully created and sourced new business customers via prospecting and introducing them to businesses nationwide. Working closely with fleet sales and the marketing team, I helped to create sales events to increase sales and awareness.Key Accomplishments: ✪ Distinguished for connecting and expanding sales web to B2B clients with great success.✪ Resiliently achieved targets and bonuses monthly with a consistent and reliable approach.

At Marshall BMW, I steered end-to-end sales process, such as meeting and greeting customers, discussing their wants and needs, demonstrating the unique features and technologies that make owning a BMW an absolute delight and generally being the main point of contact for all his customers. Here I arranged and managed customer database of loyal customers at BMW.Key Accomplishment: ✪ Delivered excellent performance and worked with dedication, resulting to be an expert on every model within the range.✪ Recognised Internationally Certified within the BMW Group by attending high-level training modules over the space of two years to learn the high standards of customer care.

Lincoln, England, United Kingdom

Joined the Co-operative bank straight from King Edward Grammar School in 2010. Duties included introducing customers, new and old, to customer service reviews and financial health checks. From these review’s there would be products and needs identified for the customer and it would be in the role for the Customer Relationship Advisor to make the customer aware of their options and the whole range of facilities available. Giving a fantastic customer service from a high street bank voted number one for customer service, it was my duty to be on the businesses front line and be the face of the business.In this role, I achieved a very successful rate of building new relationships with customers and high sales volumes. Due to this I became the top advisor nationally, both for bank products and insurance policies. This involves explaining the benefits of how the products can help each individual and taking every client and treating each one as an individual.Key Accomplishment✪ Finished in the Top 20 best performing CRA's in the UK in 2008✪ Finished in the Top 5 best performing CRA's in the UK in 2009