Patrick Hill Email & Phone Number

Australia

In the past 12 months at Propic, we pioneered a 'platform-first principles' methodology, integrating Machine Learning, Large Language Models, AI, NLP, and Conversational AI across six inaugural products—all accomplished within a mere 10 months, without compromising quality. This innovative platform accelerates our product's time-to-market by a factor of 20 and enhances the efficacy of ML/AI outcomes by over 50-fold. Leveraging cutting-edge ML, LLM, Generative AI and hybrid NLP, and proprietary algorithms, we confidently address 100% of queries, delivering insights that not only meet but also surpass industry standards. Immensely proud of our accomplishments and grateful to the team for endorsing my vision. The industry's response to our Pre-Release Early Access program was nothing short of amazing with record sales and take-up beyond anything we have seen in this industry in PropTech.Best 12 months of investment I have had in fast-paced technology build to date.

Sydney, New South Wales, Australia

Working with the industry focused on real transformational technology that helps business owners and property managers build scalable, profitable businesses using hand-crafted ML and AI NLP and Predictive algorithms inside a commercial product offering for real estate. Our AI being world-leading and highly scalable across any size of Real Estate Property management enabled sophisticated workflows with highly intelligent automated decision-making with AI/ML. Achieved Series A, and B Raises and completed a M&A Earn out of all investors. Product wise we achieved a 90% automation across activities like rent arrears, invoice arrears, maintenance, and more. Lightweight technology implementation mixed with machine learning AI automation is how.

Sydney, New South Wales, Australia

Role Overview:We are looking for a dynamic Technology Consulting Specialist to provide expert guidance to fast-growing technology companies. The ideal candidate will have a proven track record in implementing effective assessment and management frameworks across various teams and functions within technology organizations.Key Responsibilities:Collaborate with Senior Executive teams and Development Teams to enhance organizational performance.Apply best practices in management and assessment frameworks to optimize product functions.Lead strategic change and transformation projects with a focus on software and financial industries.Drive agile methodologies and operational transformations to improve efficiency and productivity.Notable Projects and Clients:JCurve: Spearheaded a strategic change and transformation project within the software industry, focusing on financial aspects (2014).Attache Software: Led an agile operations transformation project in the financial sector (2014).Real Insights: Directed a transformation project emphasizing software innovation, analytics, big data, and customer data analysis.

Sydney, New South Wales, Australia

Key Achievements:Successfully managed and delivered on a 250 million AUD account, leading to the highest NPS score among all global Tech Mahindra accounts.Achieved 100% SLAs across nine key portfolios, demonstrating exemplary service delivery and operational efficiency.Oversaw a team of 400 staff, including 6 lead managers, ensuring effective team management and project execution.Role Overview:As the Director of Delivery for the VHA account at Tech Mahindra, I was responsible for steering the strategic and operational aspects of IT managed services and telecommunications projects. My role was pivotal in managing large-scale deliverables and maintaining exceptional service quality across diverse portfolios.Responsibilities:Guiding the delivery of complex IT and telecom projects, ensuring alignment with client expectations and business objectives.Leading a large and diverse team, fostering a culture of excellence and continuous improvement.Maintaining robust client relationships and ensuring the highest levels of customer satisfaction.

Sydney, New South Wales, Australia

Key Achievements:Successfully managed a team of 100 staff, ensuring smooth operations and effective project execution.Implemented strategies that resulted in a 30% reduction in compute costs across all product lines.Enabled rapid development lifecycles while enhancing the client experience with the product.Addressed critical product issues, leading to a 55% increase in Net Promoter Score (NPS), significantly improving client satisfaction.Role Overview:As the Acting CTO at Connxion Data Pty Ltd, I was instrumental in driving technological innovation and operational excellence. My role focused on optimizing service delivery, reducing costs, and enhancing product quality in the realm of electronic bill presentment and processing, as well as ITC managed services.Responsibilities:Overseeing the management of the technical team and aligning IT strategies with business goals.Driving cost-effective solutions while ensuring high-quality service delivery across various product lines.Spearheading initiatives to improve development processes and product performance.Conducting problem resolution and product remediation to enhance customer satisfaction and loyalty.

Sydney, New South Wales, Australia

Key Achievements:Significantly reduced IT outages by 92%, enhancing system reliability and operational efficiency.Achieved a 20% reduction in IT budget costs through strategic resource management and cost-control measures.Successfully led the company-wide implementation of VOIP and CRM/Portal systems, streamlining communication and client management processes.Implemented thin client technology across 73 offices in Australia, optimizing IT infrastructure and support.Role Overview:As the CTO at Chandler Macleod Group, a global corporate consultancy, my role was pivotal in transforming the IT landscape of the organization. I was responsible for driving technological innovation, reducing costs, and enhancing system reliability across the company.Responsibilities:Overseeing the IT department, setting strategic direction and ensuring alignment with business goals.Implementing advanced technology solutions like VOIP and CRM/Portal to improve internal communication and client interaction.Managing IT infrastructure across multiple locations, ensuring consistent and reliable service delivery.Leading initiatives to reduce IT outages and costs, contributing to the overall efficiency and profitability of the company.

Sydney, New South Wales, Australia

Key Achievements:Developed and launched a global consulting Leadership, Culture, and Team assessment platform within 16 months, significantly enhancing the efficiency of assessment, report writing, and analysis processes.Increased consulting services profits by 29% through the introduction of this innovative platform.Enabled in-depth analysis of psychometric data, thereby increasing the company's value and attractiveness as an acquisition target.Role Overview:As the Director of IT at The Mettle Group, a global corporate consultancy, I played a key role in developing and managing technology strategies that directly contributed to the company's growth and efficiency. My responsibilities included overseeing all IT infrastructure and services, in addition to fulfilling traditional CTO duties.Responsibilities:Leading the development and implementation of a state-of-the-art assessment platform, optimizing consultancy processes.Managing the IT infrastructure, ensuring reliable and effective technology services across the organization.Overseeing a team responsible for IT service delivery, infrastructure management, and technological innovation.Contributing to the strategic planning and execution of technology initiatives that align with business goals and enhance operational performance.

Sydney, New South Wales, Australia

Key Achievements:Successfully developed and launched over 250 websites for a diverse range of clients, showcasing versatility and technical expertise.Created custom software solutions for high-profile clients such as Columbia TriStar, Sony BMG, Quiksilver Global, and Billabong.Provided IT services to over 200 radio stations internationally, demonstrating a global reach and capability.Developed and managed internal products that attracted 1 million users and facilitated 1 billion communication points, showcasing significant impact and reach.Role Overview:As the General Manager of IT Services/Director of IT at The Construction Site, I led the development and delivery of web and software solutions for a wide range of clients, including major international brands. My role encompassed strategic leadership in technology, client project management, and the development of internal products with substantial user engagement.Responsibilities:Directing the development of websites and custom software, ensuring client satisfaction and meeting specific business requirements.Managing relationships with high-profile clients, delivering tailored solutions in a timely and efficient manner.Overseeing a team dedicated to the creation of innovative IT services and products, ensuring high standards of quality and performance.Driving the growth of the company's IT services and products, resulting in significant user engagement and market impact.

Masters Of Technology Management, Information Technology

Masters Of Business Administration, Business, Management, Marketing, And Related Support Services

Itil V3 Foundation Certificate In It Service Management, Information Technology, Itil V3 Foundation Certificate In It Service Management

Activities and Societies: ITIL v3 Foundation Certificate in IT Service Management

Prince2 Foundation, Prince2 Foundation

Microsoft Visual Studio 2005, C#, Foundations Microsoft Certified Professional, Information Technology, Microsoft Visual Studio 2005, C#, Foundations Microsoft Certified Professional

Information And Technology Certificate Iii, Information Technology, Information And Technology Certificate Iii

Certificate In D & A Counselling, Psychology

Bachelor Psychology, Psychology, Undergraduate Degree

Specialist in Neuro Psychology Statistics

High School Diploma, High School/Secondary Diplomas And Certificates, High School Diploma

Cisco Certified Network Associate, Information Technology, Cisco Certified Network Associate