Sr. Operations Support Analyst
Current• Prepare, capture, and track work order source data, within EAM system, for labor tasks and asset maintenance events• Assist operations personnel by providing systems information and reporting remotely• Provide daily communications support to operations teams • Interface with daily with operations personnel and support department personnel• Coordinate & plan scheduled maintenance events between multiple parties, provide support and feedback throughout work execution process• Enter, compile, mine, sort, and analyze data sets from multiple source systems• Prioritize work events and provide constant planning support to operations and technical services departments• Review work order information for deficiencies; actively resolves discrepancies using standard procedures or by returning incomplete data to team leader for resolution• Maintain information entry requirements by following work management procedures• Effectively document and communicate current work allocations, upcoming requests and any issues that arose during the day which impacted or will impact the allocation of field resources• Properly document work orders and work assignments.
