Patrick Jacunski Email & Phone Number

Franklin Township, Nj, Us

New Jersey, United States

• Plan, coordinate, and manage end-to-end IT infrastructure projects, ensuring timely delivery within scope and budget.• Develop detailed project plans, resource allocation strategies, and risk mitigation measures.• Communicate project status, milestones, and risks to stakeholders at all levels.• Evaluate existing infrastructure to identify gaps, inefficiencies, and opportunities for improvement.• Provide insights and recommendations to optimize system performance and scalability.• Collaborate with technical teams to implement best practices and ensure compliance with organizational standards.• Liaise with cross-functional teams, including IT, operations, and external vendors, to align project goals and expectations.• Act as a point of contact for infrastructure-related queries and escalations.• Maintain comprehensive project documentation, including status reports, risk logs, and lessons learned.• Generate analytical reports to measure infrastructure performance.

New Jersey, United States

• Collaborated with team members, partners, and technology leadership to define project requirements. • Identified, analyzed, and managed project risks, scope changes, and other non-standard events throughout the project lifecycle. • Ensured adherence to ISO 27001 standard guidelines in project management. • Drove technology discussions and strategies aligned with business needs. • Managed stakeholder communication and provided progress reports. • Led project teams, monitoring progress to ensure objectives were achieved within specified time and budget constraints. • Developed execution plans and approaches based on project scope, timeline, and available resources. • Oversaw the technical team, ensuring daily activities aligned with the outlined plan. Supported the execution team in overcoming roadblocks and resolving interdependencies. • Collaborated with external technical and functional teams to ensure completion of tasks as required. • Verified the quality of deliverables and ensured stakeholder expectations were met.• Tracked project outcomes and customer satisfaction levels, facilitating discussions on lessons learned within the team. • Managed relationships with external vendors as necessary. • Ensured adherence to project management processes and best practices.

New Jersey, United States

• Successfully gathered requirements and accurately scoped, priced, and developed 99% of North-East Services Statements of Work.• Recognized with the North-East Services Employee of the Quarter award for consistently exceeding job requirements.• Innovated the development of a new SOW request process to enhance visibility and tracking of requests.• Played a key role in a team responsible for selecting and implementing a new project scoping application.• Efficiently organized and tracked information and communications related to all proposal and pricing requests.• Managed 3rd Party Vendor relationships for seamless collaboration and project execution.• Presented comprehensive solutions and pricing to the sales team and customers, ensuring clear communication and understanding.

Greater New York City Area

• Developed and led technical and sales-oriented presentations for clients, articulating product solutions, creating business cases, and crafting high-level Visio diagrams.• Prepared detailed bill of materials and pricing to support the sales team in client presentations.• Led client meetings to provide guidance on system capabilities and gathered essential information about clients' technical environments.• Participated in industry trade shows to showcase products and expand the customer base.• Served as a trusted advisor, offering consultation to clients and the sales team on technical issues related to multiple technologies, both in pre- and post-sales capacities.• Conducted in-person customer demonstrations for both Cisco products and in-house software applications.

New York

• Oversaw and prioritized daily workload assignments for the Help Desk team.• Managed the selection and implementation of new technologies.• Project-managed end-to-end corporate Audio/Video Conferencing installations globally, including budgeting, scheduling, and pricing negotiations.• Directed day-to-day operations of the corporate Audio/Video Conferencing infrastructure, covering vendor management, service agreements, warranties, live webcasts, and employee training on Polycom and Lifesize systems.• Led IT aspects of regional office build-outs, coordinating circuits, POTS lines, cabling vendors, and the physical installation of racks, network equipment, computers, and phones.• Managed and provided support for the Cisco VOIP phone system, handling phone setup, voicemail configurations, license management, and vendor relations.• Played a key role in the disaster recovery process during Hurricane Sandy, ensuring the swift recovery and operation of the NY office in a temporary location.• Oversaw the purchasing of corporate computer and voice equipment, negotiating pricing to optimize cost efficiency.• Conducted computer imaging and deployment using Altiris imaging software.• Assisted in the transition of IT support from onsite to offshore resources.

New York, Ny

• Directed day-to-day operations of the IT Department at the NY office.• Provided comprehensive user and server support across the enterprise, including international offices and remote employees.• Managed and supported six Citrix Presentation Servers v4.5, overseeing installation and configuration for new employees.• Executed daily Citrix server operations, covering profile management, printer setup, access to farm applications, application installations and upgrades, and remote support via shadowing.• Administered Windows 2000/2003 servers, Active Directory, Exchange 2003, and BES server.• Conducted nightly system backups using Brightstore Enterprise Backup.• Implemented Web Conferencing to reduce travel costs and expedite product development.• Maintained Trend Micro Antivirus and Sprint spam filtering/antivirus system for network security.• Administered the Kery Doors system to ensure physical office security.• Performed light HP Unix Administration tasks, including user management and print queue maintenance.• Attended monthly status meetings with the CIO, CFO, and Controller to discuss the current status of the IT Department/Projects.• Managed external consultants and project teams, negotiating support contracts and maintenance agreements.• Monitored and troubleshooted network connectivity problems.• Conducted training classes for employees on new systems and procedures.• Researched, negotiated pricing, and purchased all corporate computer equipment and mobile devices.