Patrick Jayson Tarrayo Email & Phone Number

Makati, National Capital Region, Philippines

• Assigned to Metrobank as Business Analyst for ITG under Requirement Documentation Department to handle the Trust Portfolio Management System (TPMS) Project• Gathering of business requirements from clients or stake holders of the system for documentation, design and system analysis in addressing needs of the business users in coordination with the vendors• Monitoring and coordination with developers regarding the progress of the project, assisting Business Users during User Acceptance Testing with proper documentation and sign-off (handshake) • Operational support to the business needs of the clients and stake holders.

Makati, National Capital Region, Philippines

• Documentation, design and system analysis in the needs of the clients based during discovery/business requirements gathering on end-to-end process for Enterprise Robotics Process Automation• Coordination with Business Users, Developers (in-house and vendors), and other support group for the progress of the development, document presentation and sign-off and process walkthrough. • Handling incident management to ensure the fixs on build/development and production issues.

Manila, National Capital Region, Philippines

• Assigned to NCSI Philippines as Sr. Business Analyst for Service Development handling various projects in delivering digital transformation and innovative use of technology.• Documentation, design and system analysis in the needs of the clients based on the set during business requirements gathering, creation of User Story (test cases and testing scripts), Detailed Functional Specification, API Detailed Specification (use for infrastructure development and system designing) used during the development stage.• Coordination with development team during System Integrated Testing and User Acceptance Testing with proper signing off and certification of the activity up to project close out and handling end-to-end process from requirements gathering up to deployment and presentation of project completeness during development

Makati

Deployed to BDO Unibank as Buniess Analyst at IT Development - Middle Back Office• Handles various project of system migration of legacy application to web based application• Data gathering and creating business requirement based on needs of clients• Analyzation of process and requirements that is needed by clients• Working closely with the development phase• Creating test scripts for system integrated testing and user acceptance testing• Presentation of projects completion with user and gathering additional business needs of clients• Creating flow diagrams and users guide as requirements of documentation• Deployment of completed projects • Handling system maintenance after deployment• Uses system development and life cycle and uses waterfall methodologyHandled projects:Capital Expenditure and Depreciation SystemCheck Printing EngineLOCSPromptus 8

Ph

Deployed to ANZ Banking Group Limited• Assigned to Payroll & HR Operations – Payroll Uplift Project• Handled the review for PH Obligations under the Risk and Control• Assigned to handle the review for SG obligations after the country review • Review and documentation of the Work Instructions for Country Review (Philippines, Singapore, Hong Kong, Taiwan, China and Papua New Guinea)• Working together with SME and Analyst for process improvement• Creation of service catalogue for the country review• Process review of service desk procedure and updating of the work instruction• Reviewing of the documented procedures and assuring that the process is being followed by Payroll Business Analyst• Implementation of the agreed process during the walk through of the countries after the review.• Serves as audit group of the Payroll department

Ayala Ave., Makati City

Smart Telecommunications (Project Staff / Business Analyst)• Handles ICMS Production for Business Center Support• Creates steps and procedures on how to handle the ICMS System concerning corrections and amendments• Weekly reporting of New Open and Close Connection and other products availed by subscribers of SUN that will be send to the end users for • Handles error corrections (FLP, Rate Plan, Packages and S&E codes ) both Business Errors and System Errors• Bulk extraction of data to be used for reporting and data clean up• FLP filtering for purging of available numbers• Preparation for SUN migration from ICMS to Kenan System• Extraction of files from the system using SQL• Uploading and downloading of data files from the system using Macro• Data cleansing of subscribers profile based on the acquired plan for postpaid• Correction and amendment of the subscribers inquiry on their plan• Creation of business requirements and documentation of the project • Creation of test cases to be used as a guidelines for the testing of the project• Gathering of requirements to the point person of the specific project• Working closely with the development team for the progress of the project• Coordination with the testing team during the development of the project in respect with the User Acceptance Testing• Deployment of the projects with proper signoff• Creation of process workflow and guidelines for the new project• Monitoring and checking of the project after deployment• Handles End to End process of a project

32Nd St. Cor. 7Th Ave., Bonifacio Global City, Taguig

• Processing of Preferred Number (Postpaid and DUO Number)• Created steps and procedure for the Preferred Number Workaround.• Processing orders and ensuring that all details are correct.• Handles Remedy Application in creation of Incident Requests and monitoring of the status of the requests.• Daily workaround assignment to Third Party Vendor (AMDOCS) for processing of the orders both for Provided/New Application Line and Change Number Order (Postpaid and DUO number).• Bashing of encountered mismatch/misaligned for alignment in ACE and ALG to correct it at the back end.• Analyzing subscriber’s inquiry regarding the alignment their subscription of DUO number (Prepaid and Postpaid) account.• Daily Plotting of Revenue Assurance and analysis of the variances and gaps of the data values at the end of day.• Weekly Bashing of SuperHomePhone application and NE ID for Revenue Assurance.• Monthly reporting in SHP-IDD to monitor the gaps and variance during process of each NE ID.

Test Package documentation, monitoring and coordination with QC Engineers and Engineering department. Directly report to Sr. QA/QC Manager and other head Managers of Department regarding status of Test Packages wherein specific stages of all Test Package are being tracked. Daily Coordination with Client Representative for Test Package Status and Progress. Project Close-out documentation and archiving as per project subcontract requirements

Philippines

To provide reliable source of information by having high quality of response to the client inquiry regarding the Real Time Pricing data in financial market in short period of time. Responsible for the ASIA PACIFIC time frame, maintaining the accuracy of the End of day trading from Stock Market, making sure that our products are disseminating correct values of one’s trade per market and provide Costumer Answer Zone for quicker reference of clients to answer their inquiries.

The position as WENDs Operator is concentrating with the daily activities for piping works in Fittings and Welding activity, NDE requirement (e.g. Radiograhpic Testing, Visual Test, Ferrite Testing, etc..).