- Conducted quantitative and qualitative assessment to generate an award-winning, comprehensive assessment report for senior-level division leadership- Analyzed 4500+ work orders to assess unit performance on unit objectives, such as work order response time and effectiveness, on-call facilities maintenance efficiency, and preventative maintenance- Provided a detailed action plan for future improvement of unit processes based on conclusions drawn from quantitative and qualitative assessment- Collaborated with a Construction Manager at Risk, Project Managers, Contractors, Subcontractors, and other campus stakeholders during a large-scale renovation project in a newly acquired residential building- Created 250+ unique floor plans for each type of resident living space and lounge across campus to standardize our approach to furnishings- Conducted cost-analysis of peer institutions to inform resident room rate increases- Arranged services with outside vendors to refurbish and recover furniture in residential spaces- Participated in building walkthroughs to discuss aesthetic and functional improvements for residential spaces- Collaborated with partners in Residence Life and Residential Learning to address student needs within the residential community

- Responsible for fostering a supportive and inclusive learning and living environment for 900+students across two residence halls on campus- Mentored and trained a student staff consisting of 26 Resident Advisors, including providing teambuilding, professional development, crisis management training, and implementing processes tostreamline our work environment- Served in a 24-hour on-call role to respond to crises on campus and provide support to a residentialpopulation on multiple campuses- Participated in student conduct case adjudications to ensure an educational outcome and providestudents with an opportunity to grow through the conduct process- Collaborated with University Facilities/Housekeeping to ensure the safety and upkeep of our on-campus spaces- Led two Residential Councils to provide programming and outreach to students in twocommunities- Received the 2023 Graduate Student Case Study Award from the North Carolina Association ofHousing Officers- Engaged in strategic planning and partnerships with on-campus departments to renovate and enhance student spaces and build sense of belonging- Developed curriculum/educational activities for our department's annual Civil Rights Trip to promote reflection, inclusion, and development of identity among undergraduate students- Revised training protocols and materials to provide a stronger Student Conduct training model for full-time professionals, part-time graduate staff, and student employees- Assessed programming initiatives to ensure appropriate stewardship of student funds

- Created programming in line with the pillars of Community Development, Diversity Education andInclusion, Academic Engagement, Critical Community Issues, Personal Wellness and Growth, andResponsible Citizenship- Developed communication, critical thinking, mediation, and situational management skills whenintervening on a variety of campus incidents- Fostered an inclusive and supportive environment of first-year students- Selected as a panelist to discuss crisis management and how to communicate with students indifficult situations- Participated in annual training related to mediation and campus resources to better serve students in my community- Professional writing and communication skills; Experience documenting incidents in Incident andCARES reports- Certification from TIPS (Training for Intervention ProcedureS) Alcohol Safety Seminar

- Supervised and trained a team of 40-50 Student Ambassadors- Experience with large-scale recruitment event planning – Open Houses, Orientation/Registration,etc.- Constructed the entirety of the Stockton University Admissions Ambassadors Website; Taskedwith updating Admissions-related online materials such as the Open House webpage and ChiefEditor of the Ambassador Blog- Responsible for conducting inventory of all materials for the Office of Undergraduate Admissions- Proficiency in professional writing, Excel, Photoshop, Canva, Photography/Cinematography,Qualtrics, Google Suite

- Established a supportive, respectful, and successful learning community- Collaborated with mentor teacher to create engaging and dynamic lessons that furthered studentunderstanding- Utilized 504/IEPs to adapt instruction for increased accessibility to material- Recipient of the 2023 New Jersey Department of Education Distinguished Clinical Intern Award- Served as the Assistant Coach for the Atlantic County Institute of Technology Mock Trial teamduring their 2022-2023 season