Patrick Kelleher 📈 Email & Phone Number

Redmond, Washington, Us

➤ Built and own behavioral analytics platform used by organization to drive data informed decision making. Platform adopted by multiple organizations across company saving company >$10M.➤ Drove org wide adoption of error toolkit so engineers can assess the impact of their work. Created engaging TikTok style videos to drive adoption and make work tangible for engineering teams.𝗧𝗘𝗖𝗛 𝗦𝗧𝗔𝗖𝗞: ClickHouse, Superset, K8s

Redmond, Washington, Us

➤ Driving program pattern to support data sovereignty for OneDrive & SharePoint org, where data is partitioned to different regions. Make technical details accessible and consumable to everyone. [Technical implementation of this: https://blogs.microsoft.com/eupolicy/2021/05/06/eu-data-boundary/]➤ Responsible for org-wide OKR and associated tooling evaluation and rollout. Piloted the initial organization to onboard OKRs onto Ally.io, acquired by Microsoft.➤ Drive self-service Data architecture for OneDrive & SharePoint, Share cross-division data best practices and learnings, grow data team skills, mentor employees, interview incoming candidates in the data space.𝗧𝗘𝗖𝗛 𝗦𝗧𝗔𝗖𝗞: Azure, Open Source data tools, Scuba

Redmond, Washington, Us

➤ Managed roadmap, feature delivery, and experimentations for SharePoint News product. Showcased features at Microsoft Ignite conference at Ignite conferences in 2019 and 2020.➤ Delivered auto news digest - provides relevant news content to customers based on news they have not previously read, with a CTR of 25% and < 0.1% unsubscribe rate.➤ Delivered SharePoint recommendations - ML-based content discovery recommendation system optimized for high CTR and engagement. Run several experiments on different ML features to drive core success metrics including team and individual leaderboards to highlight adoption.➤ Delivered page analytics so authors can understand the reach of their content.➤ Defined success metrics and core instrumentation for features. Leveraged OKRs to drive team improvement.➤ Delivered near real-time usage reporting of SharePoint usage through a heatmap on SharePoint Site Analytics used by 100K+ organizations. This was included in the SharePoint keynote at the Microsoft Ignite 2018 conference.𝗧𝗘𝗖𝗛 𝗦𝗧𝗔𝗖𝗞: ML Ranking: LightGMB, Data Viz: Highcharts, Data: Substrate, Azure Dev Ops

Redmond, Washington, Us

➤ Managed E2E OneDrive and SharePoint data instrumentation patterns, common schemas, self-service analytics, and core reporting.➤ Drove OneDrive and SharePoint BI strategy review and vision for the organization.Delivered Teams chatbot for OneDrive and SharePoint engineers and partners to discover and understand key OneDrive and SharePoint customer success metrics securely. Built real-time reporting for data bot to enable immediate troubleshooting with any issues as they occurred.➤ Scaled-out big data platform to keep pace with OneDrive & SharePoint growth w/capacity planning.➤ Managed self-service data platform (Interana) for org to leverage data and education of the platform with 120% YoY MAU growth.

Seattle, Washington, Us

➤ Technical PM supporting big data Collection (ELK / TICK stack), Data Visualization (D3), Monitoring & Distributed Logging teams, deployed on k8s.➤ Defined SLAs for teams to be accountable to including full-stack monitoring and alerting of SLAs.➤ Demonstrated to partner teams how to use patterns for their respective services and report service health during operations review.➤ Drove platform features to enable distributed tracing using Zipkin through microservice teams.➤ Drove adoption of logs and metrics data collection platform to teams. Grew # of monitored apps/services from 16 to 120 by simplifying the onboarding process and enabling teams to self-serve.𝗧𝗘𝗖𝗛 𝗦𝗧𝗔𝗖𝗞: Kafka / Confluent, Grafana, Elastic Search, Kibana, InfluxDB, k8s, AWS VPC, Zipkin, Jira / Confluence, Pager Duty, Service Now

Redmond, Washington, Us

Product Manager - Insights – Data Viz Platform (MS Engineers: 7K+ MAU)➤ Drove features to a customizable visualization framework leveraging D3, Kendo, and Open Source technologies.➤ Drove division-wide adoption of Insights – All major divisions of Microsoft onboarded. 20K unique users in FY2016.➤ Presented on data platform to partners across Microsoft incl. Nokia, Office, Visual Studio, and CEO.➤ Drove value-add features to enhance report discoverability, sharing, search incl. personalization rank based on the organization to empower users to make data-driven decisions.➤ Created innovative reporting for key launch titles (Halo series, Games for Windows) and monitoring of internal key big data assets.➤ Guided partners on how to create high-value reports quickly and improve report speed and performance (web inspection tools, Fiddler)Product Manager - Xbox Data➤ Merged Xbox One Usage Pipelines (Xbox One and Xbox 360) including and data flows for all dimensions to support internal and external game business reporting.➤ Migrated legacy SQM (SQL based telemetry platform for Windows 8 and previous versions) to modern platform (Cosmos) and set up monitoring and alerting for asset partners resulting in low maintenance from SQM team.➤ Enabled IP data on SQM data to correlate geographical information to drive Visual Studio field compensation.➤ Managed and drove cross-org data center migration across multiple feature teams coordinating dependencies to ensure minimum business downtime resulting in low friction transition for users.

Reading, Gb

➤ Accountable for Xbox One Usage and Achievements data assets, workflows, and associated transformations – delivered on time for Xbox One launch.➤ Created data assets, core visualizations and data feeds for internal and external reporting leveraged by all 3rd party publishers including EA, Activision, Ubisoft and Take-Two Interactive.➤ Architected a faster cost-saving fraud data pipeline reclaiming company $200K annually in discrete SQL hardware.➤ Defined telemetry, instrumented and drove big data pipeline for Xbox One including disc purchase info lighting up insights into disc purchases, second hand market and E2E visibility into manufacturing supply chain.➤ Educated organization on consumption of big data assets (COSMOS, OLAP Cubes, SQL DM)➤ Delivered cross-platform usage prototype (subsequently landed on Windows 10, leveraged on 400M+ devices)𝗧𝗘𝗖𝗛 𝗦𝗧𝗔𝗖𝗞: Bespoke Logging Libraries, D3JS, Telerik, Cosmos (Hadoop internal equivalent), Xflow (Airflow internal equivalent), SQL, SSAS, PowerBI, Fiddler

Reading, Gb

➤ Managed the delivery of 3PP (third party publisher) Portal v2.5 including the design, development, readiness and release of high value add features for publishers in time for the 2012 holiday season.➤ Implemented high value features to provide Xbox 360 Purchase, Usage, Concurrent Usage and Achievement BI to third-party publishers. Streamlined multiple report downloads, reduced web feeds latency from three days to one day. Implemented trending reports for titles and onboarded publishers to new portal with supportive readiness videos.➤ Prepared innovative YoY reports for top launching titles for use of account managers, game publishers and Xbox Live management.➤ Kept 3PP Portal site live throughout the 2012 holiday season.➤ Onboarded publishers to a feed system where reports are automatically ingested into their BI infrastructure.

Cork, Ie

➤ Coaching 121 first year B.I.S students in internet technology, web trends and development.➤ Drive class enthusiasm by preparing interesting and engaging lesson plans and weekly assignments.➤ Demonstrated to students how to create and maintain an e-portfolio, a blog, a website and a basic e-commerce website using XHTML, CSS, JavaScript and PHP technologies.➤ Share interesting insights, reports and videos with the class such as Gartner Reports and TED Talks.➤ See class blog at http://is1103.tumblr.com

Cork, Ie

➤ Teach incoming university students IT skills and about the Universities computer services.➤ Assist multinational students with computer queries and technical difficulties.➤ Provide technical support & troubleshooting for Windows / Apple / Linux based systems.➤ Provide students from different disciplines with IT consultation (MS Office core & advanced skills, AV..).

➤ Won University-wide Bright Ideas competition with the option to develop project through local incubation company.➤ Developed Business Plan, Social Media Strategy➤ Developed Web Application and Silverlight component

Redmond, Washington, Us

Bsc, Business Information Systems

Bsc, Biological And Chemical Sciences