Responsible for daily operations of production of employees, order selecting, loading and unloading of inventory. Inventory and quality control. Daily use of email, synapse, and hand held scanners.

Resolved dissatisfied customer complaints. Ensured that product knowledge, materials, and sales training were fully utilized by associates. Handled business credit, debit card and purchasing issues. Trained new employees according to standard operating procedures. Assisted customers with special order merchandise and designing of buildings and decks. Trained associates how to drive lift equipment and use of programs to design building, decks, and special order doors and windows among other special order merchandise

Coordinated and supervised the scheduling of employees, payroll, billing and invoicing. Contacted patrons whose checks were returned and followed established procedures tomake payment arrangements. Controlled expense accounts, capital budgets, andmaintenance of equipment purchases.