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Patrick Lee Email & Phone Number

Transformation Specialist and Delivery Director at PCX Consulting Limited

Location: Faversham, England, United Kingdom 9 work roles 3 schools

1 work email found @capita.com LinkedIn matched

✓ Verified May 2026 4 data sources Profile completeness 100%

Current company

PCX Consulting Limited

Role

Transformation Specialist and Delivery Director

Location

Faversham, England, United Kingdom

Company size

20136 employees

Who is Patrick Lee? Overview

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Quick answer

Patrick Lee is listed as Transformation Specialist and Delivery Director at PCX Consulting Limited, a company with 20136 employees, based in Faversham, England, United Kingdom. AeroLeads shows a work email signal at capita.com and a matched LinkedIn profile for Patrick Lee.

Patrick Lee previously worked as Customer Experience Improvement Director at Capita and Transformation Director - Operations at Capita. Patrick Lee holds Mba, Masters In Buisness from Henley Management College.

Company email context

Email format at PCX Consulting Limited

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*@capita.com

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AeroLeads found 1 current-domain work email signal for Patrick Lee. Compare company email patterns before reaching out.

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Profile bio

About Patrick Lee

Multi-client customer management, CX , continuous improvement and transformation leader

Listed skills include Project Delivery, Business Transformation, Stakeholder Management, and Change Management.

Current workplace

Patrick Lee's current company

Company context helps verify the profile and gives searchers a useful next step.

Pcx Consulting Limited

Transformation Specialist and Delivery Director

Faversham, GB

Website

capita.com

Employees

20136

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Company profile

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9 roles · 34 years

Patrick Lee work experience

A career timeline built from the work history available for this profile.

Transformation Specialist And Delivery Director

Pcx Consulting Limited

Faversham, GB

Customer Experience Improvement Director

Current

Capita

London, United Kingdom

Supporting clients and internal teams improve the customer experience. and operations performance. Team of 130+ specialists with responsibility for Insight & Analytics, Continuous Improvement and CX. Use of technology and data rich output to improve customer contact, channel effectiveness, digital adoption and achieve transformation objectives

Apr 2018 - Present

Transformation Director - Operations

Capita

Operations Transformation for a new multi-£m client contract in the Travel sector. Transformation targeted to deliver £75m+ in benefits through the adoption of digital tools and operating model improvements. Identified benefit opportunities across e2e customer journeys, geographically dispersed sites and channels. Benefits included cost reduction, customer.

Jul 2017 - Apr 2018

Head Of Retail Transformation And Change

Thames Water

Reading, United Kingdom

Managing the Retail Transformation roadmap for customer management encompassing captive and outsource operations in the UK and offshore. Designing the new Operating Model to deliver both significant financial benefits and improved customer experience, satisfaction and brand perception. Head of the Transformation team with annual Revex budget of £10m and.

Dec 2013 - Apr 2017

Global Transformation Manager

Bp

Sunbury

Designed and deployed the Customer Service transformation across EMEA and Americas. Developed global standardised Operating Model for People, Process, Data, and Technology to deliver significant financial savings (£150m plus annual run rate) and an improved customer experienceManaged the transition team in Europe, America and Asia with a budget of £50m.

2008 - 2013 ~5 yrs

Global Strategy Manager - Customer Services

Bp

Developed the Global Strategy to modernise BP Customer Services in all B2B & B2C business units. Established the operating model, value drivers and financial analysis (cash flows, NPV)Engaged with global stakeholders and senior executives to secure Capex / Revex funding in excess of £100m. Engagement included development of a model office to showcase new.

2005 - 2008 ~3 yrs

Commercial Manager, Group Marketing

Bp

Sunbury

2004 - 2005 ~1 yr

Global Customer & Crm Manager

Bp

2000 - 2004 ~4 yrs

Sales & Marketing Roles

Mobil Oil

1992 - 2000 ~8 yrs

Team & coworkers

Colleagues at PCX Consulting Limited

Other employees you can reach at capita.com. View company contacts for 20136 employees →

WC

Walter Corbet Colleague at Pcx Consulting LimitedCarlisle, England, United Kingdom, United Kingdom View → LK

Laura Kelleher Colleague at Pcx Consulting LimitedBromley, England, United Kingdom, United Kingdom View → SW

Sam W. Colleague at Pcx Consulting LimitedLondon, England, United Kingdom, United Kingdom View → CS

Catherine Stapleton Colleague at Pcx Consulting LimitedBelfast Metropolitan Area, United Kingdom View → JG

Jitendra Gupta Colleague at Pcx Consulting LimitedPune, Maharashtra, India, India View → UM

Unathi Matini Colleague at Pcx Consulting LimitedCape Town, Western Cape, South Africa, South Africa View → KG

Kadiresan Gandhimathi Colleague at Pcx Consulting LimitedSingapore, Singapore View → UN

Umesh Nt Colleague at Pcx Consulting LimitedBhopal, Madhya Pradesh, India, India View → FA

Felicia Adams Colleague at Pcx Consulting LimitedCity Of Cape Town, Western Cape, South Africa, South Africa View → JS

Jo Swales Colleague at Pcx Consulting LimitedGreater Leeds Area, United Kingdom View →

3 education records

Patrick Lee education

Mba, Masters In Buisness

Henley Management College

Fast Track Advanced Management Program

Ashridge Executive Education, Hult International Business School

Ashridge’s Fast-Track Advanced Management Programme (Fast-Track AMP) focuses on developing the key skills and knowledge that executives.

Bsc, Business Studies

Aston University

FAQ

Frequently asked questions about Patrick Lee

Quick answers generated from the profile data available on this page.

What company does Patrick Lee work for?

Patrick Lee works for PCX Consulting Limited.

What is Patrick Lee's role at PCX Consulting Limited?

Patrick Lee is listed as Transformation Specialist and Delivery Director at PCX Consulting Limited.

What is Patrick Lee's email address?

AeroLeads has found 1 work email signal at @capita.com for Patrick Lee at PCX Consulting Limited.

Where is Patrick Lee based?

Patrick Lee is based in Faversham, England, United Kingdom while working with PCX Consulting Limited.

What companies has Patrick Lee worked for?

Patrick Lee has worked for Pcx Consulting Limited, Capita, Thames Water, Bp, and Mobil Oil.

Who are Patrick Lee's colleagues at PCX Consulting Limited?

Patrick Lee's colleagues at PCX Consulting Limited include Walter Corbet, Laura Kelleher, Sam W., Catherine Stapleton, and Jitendra Gupta.

How can I contact Patrick Lee?

You can use AeroLeads to view verified contact signals for Patrick Lee at PCX Consulting Limited, including work email, phone, and LinkedIn data when available.

What schools did Patrick Lee attend?

Patrick Lee holds Mba, Masters In Buisness from Henley Management College.

What skills is Patrick Lee known for?

Patrick Lee is listed with skills including Project Delivery, Business Transformation, Stakeholder Management, and Change Management.

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