Business Process Improvement Lead
Current• Developed project plan, project schedule, and monitored projects throughout the project lifecycle to ensure success implementations.• Supported business transformation projects, such as SAP Ariba (for Procurement & Invoicing processes), Salesforce (for Sales & Marketing processes), and many other individual applications (facility maintenance, health & safety, corporate web site), to add value into the corporate business processes.• Worked with different business teams and stakeholders to gain positive relationship including service providers and internal executive team.• Reviewed licensing and SOW agreements and negotiated pricing and T&C with vendors to control development expenses.• Created project plan to support leading cross-functional team members to accomplish project tasks on time and engaged business teams to develop comprehensive business requirements and future process development.• Led UAT test by creating test scenarios and scripts on different applications and collected internal customers’ feedback for further enhancement.• Developed wireframe diagram and SOW based on the business requirements to obtain software development quotation. • Created process document, future state process map, and control plan for projects to demonstrate the future workflow and project sustainability to all stakeholders.