Patrick M. Email & Phone Number

Edmonds, WA, US

Los Angeles, California & Seattle, Washington

At Martech Consulting Group, I leverage my decades of leadership and consulting experience to support our clients. I partner closely with our marketing subject matter experts to look at how a misalignment between marketing and sales operations contribute to missed revenue opportunities. This includes examining both existing and not-yet-hired talent to.

Washington, United States

Transformed a challenged business - with underperforming sales, low employee and customer engagement - to a top performing region. The reshaped organization became competitive by strengthening people resources, marketing operations, working capital, bad debt collection and profit margins, despite declining budget and other economic constraints. The team.

Washington, United States

Scaled operations, customer service, and sales, evolving a smaller / local enterprise to a regional leader. Directly responsible for creating culture, rebranding values and providing leadership training. Operationally, designed safety programs, marketing operations, measures for profitability and created policies and procedures to be competitive against.

Bellevue, Washington, United States

As a senior consultant, secured high levels of client satisfaction by driving impact on their teams. This was accomplished by creating internal visibility of each team's work with more effective meetings, dashboards and other mechanisms for better partnership and delivery. With new internal ways of working, the client-facing teams took the operation models.

Greater Seattle Area

As a sales operations Subject Matter Expert, provided consulting services that focused on creating new workflows for hardware installations, inventory and maintenance. In addition, conducted employee capability gap analysis and then implemented recommendations to manage conflict and drive success of underperforming departments. Provided framework for.

California, United States

As general manager, created a field service plan and compliance program that increased service and equipment revenue by focusing on customer service scores, sales/ops partnerships and governance for medical device record traceability. By providing consistent and situational leadership, drove accountability with all who drove compliance, revenue and impact.

Los Angeles, CA & Minneapolis, MN

As a lead consultant, tasked IKON implementation teams to deliver satisfaction with a high volume of clients, across multiple industries (national healthcare organizations, financial services, manufacturing, etc.). In deep partnership with project sponsors, surveyed the contributions, policies, and production processes of each function, then provided clear.

Los Angeles Metropolitan Area

Participant in the PepsiCo leadership program, which provided excellence in distribution, sales, operations, account management and customer service.

Associate'S Degree, Education, Business

Bachelor’S Degree, Management

International Business, Advertising

Education record