Patrick M. Email & Phone Number

United States

United States

Milwaukee, Wisconsin, United States

Wisconsin, United States

Milwaukee, Wi

Responsible for the operational management and support of the server, storage, messaging, virtualization, Citrix, Business continuity/Disaster Recovery, and cloud technologies. A driver of operational efficiencies resulting is a highly reliable, resilient, high performing, and agile computing environment. One who develops and fosters strong technical teams.· Report directly to the CIO, leading daily operations for 2 datacenters, 25 remote locations, an Azure cloud environment, 9 direct reports, and several teams, including Business Continuity, Disaster Recovery, and M365 Management· Manage an annual infrastructure budget of over $12MM, executing Change Management and Incident controls with Cherwell to maintain ISO Certification standards· Implement cost-saving features for the firm, sourcing and installing new applications that provide more functionality and support:· Consolidated several disparate hardware platforms down to 2 while reducing 600 physical servers down to 60 VMware hosts, virtualizing 100% of servers· Condensed 6 storage platforms to 2, saving over $500k in annual operating costs· Improved data backup and management by replacing EMC Avamar with Veeam Backup and Recovery, saving over $100k annually· Rebuilt 2 datacenters from scratch following a total loss from a ransomware cyber-attack; integrated those 2 centers into one colocation· Designed and implemented several preventative security projects, including BCDR with air-gapped backups and immutable copies, live DR testing practice with a 100% success rate, and end-to-end performance monitoring· Negotiated a 3-year VMware agreement that saved the firm $750k in annual software costs and contract renewals· Deployed Dell VxRail hyperconvergence to all remote offices; recentralized remote office infrastructure to colocation data center

Milwaukee Wi

A results driven team lead for Citrix, Exchange, and Epic EMR technologies. One who was hyper focused on meeting stringent performance metrics and operational excellence while delivering top tier customer support. · Directed several high-impact Citrix hardware and software upgrades by managing budgets, collaborating with vendors, negotiating contracts, and delegating assignments for projects including:· Rolled out 2-factor authentication for external clients into the Citrix Environment, improving application and patient data security· Enhanced performance, security, operational agility, and functionality by upgrading Netscaler infrastructure· Expanded Virtual Desktop Infrastructure (VDI) environments by over 800% to 2,500+ client endpoints, saving over $1.5MM on endpoint costs and over $2MM in labor hours· Upgraded Citrix Receiver on all (5,000) devices within the organization· Improved Citrix Web Interface to Citrix Storefront, a project that impacted 20,000 unique users· Delivered superior support to over 1,200 end-users, resolving >99.99% of hardware, software, and/or network issues within SLAs· Managed the 2015 Epic EMR upgrades across the organization with zero unanticipated interruptions; reduced implementation time by 50%, resource usage by 20%, and accommodated a scope increase of >20%· Maintained 99.9% uptime for Epic Hyperspace over a 3 year period.

Milwaukee, Wi

Responsible for the implementation and administration of Enterprise backup System using VERITAS NetBackup, Collaborations tools consisting of Microsoft Exchange 2003/2007, SharePoint 2000, & Microsoft Messenger. Installation and management of the corporate network infrastructure consisting of Cisco 6500, 4000, 3500 series switches, Pix Firewalls and Video Conferencing devices. Assisted with the implementation and administration of Cisco VOIP telephony including Unity administration. Managed all datacenter operations including Windows, Linux, and AIX operating systems and servers. Designed and implemented core infrastructure including HP NAS Storage and Cisco switches, Windows DNS and DHCP, HP Blade systems, Print servers, Consolidated SQL servers, Clustered Files servers, Internet and email filtering system. Support all casino operational applications and personnel. Department lead for a group of 5 people.

New Berlin, Wi

Reported directly to the Vice President of Operations and managed 4 direct reports. Responsible for administration of all corporate network and computing operations. Including Windows Server Infrastructure, Cisco Network Infrastructure for WAN and LAN connectivity, Meridian phone systems, Cell phone and pagers, all software applications, all end user devices . Managerial functions included annual IS budget management, interviewing, hiring/terminations, vendor relations, contract negotiations, licensing agreements, Inventory Control, policy and procedure development.

Kenosha, Wi

Administration of Citrix Metaframe servers and all Windows based infrastructure servers including WINS, DHCP, SQL, Exchange, Print, RAS, and Cluster services. Administered Sun Solaris firewalls. Basic Novell 4.0/5.0 administration. Project lead for Token Ring to Ethernet conversions. responsible for all Windows based Y2K compliance efforts.

Studies Towards Bachelors Degree, Business Management - Mis

Business Management

Assoc, Mis

Activities and Societies: MATC Technical Advisory Committee