Patrick Y. Email & Phone Number

Paris, Île-de-France, FR

• Mirakl powers your platform business strategy by allowing you to quickly launch an online marketplace. Marketplaces allow companies to easily add products and services by connecting third-party sellers and service.
• Take ownership of customer accounts immediately post sale and guide them through the implementation process, providing both technical and business expertise.
• Ensure clients are progressing through the Customer Lifecycle and receiving the necessary support to derive value from software products and consulting services.
• Collaborate internally to build business cases for new product features and improve the product roadmap based on client feedback and needs.
• Conduct ecommerce workshops, develop new tools and processes, and collaborate with clients to help them expand their marketplace business.
• Collaborate with clients to guarantee customer growth, renewal, product adoption, and long-term success.

Dublin 2, IE

• Supported a variety of different clients in various industries by understanding business problems and creating solutions. Strong focus on Retail and eCommerce clients.
• Reduced operational load by identifying stakeholder requirements using Agile methodology to create the functional design for a portal implementation to manage over 63,000 new memberships for client
• Created a new marketing strategy for an eCommerce retailer by conducting market research, analyzing consumer trends/data in order increase and covert brand awareness into revenue
• Developed the strategic vision for a Salesforce implementation by collecting business challenges and creating a roadmap for an Agile implementation.
• Converted brand awareness into revenue by creating a new marketing strategy by analyzing consumer trends/data.
• Automated systems and reports to help client gain insight into their marketing efforts. Saved the offshore team an average of 10 hours a week.

Arlington, Virginia, US

• Oversaw and managed construction projects and the engineering functions of a 10,000+ soldier contingency.
• Consulted executive leaders using engineering expertise to successfully impact decision-making while training crisis management by data forecasting personnel and logistic needs in order to mobilize over 20,000 soldiers
• Ensured a $49.5M headquarters renovation project met budget, milestones and stakeholder requirements.
• Modernized infrastructure and working conditions by analyzing service requirements and synchronized stakeholders on projects worth up to $1 million
• Spearheaded project timeline to relocate 1,500 personnel due to 13 building renovations without impact to training and deployment cycles

Arlington, Virginia, US

• Built combat capable teams, managed logistics, and planned strategic operations for a 600+ personnel organization.
• Managed logistics program for a 657 personnel organization, resulting in top 10% manager rating.
• Managed contractor relationships and overseas delivery of goods and services for a multi-national training exercise with no disruptions.
• Decreased budgetary constraints by $3.5 million by redistributing over 500 pieces of excess equipment to client units
• Identified supply chain inefficiencies and procured $410,000 in mission critical equipment shortages for client units
• Trained a team of 22 employees to proficiency within two months by creating KPIs and confirming new SOPs.

Bachelor Of Science - Bs, Environmental Engineering

Master Of Science - Ms, Engineering Management

Graduate Certificate, Project Management

Graduate Certificate, Construction Management

Education record