Supported Variety of Devices and Network Services:- Zebra Label Printers/Intrinsic Scanners- Kairo 200D Label Printer- Ricoh Label Printers- iPhones & iPads- Android Tablets- Cisco/ATT Network EquipmentManaged Transition & Creation of New Webstore for all Online North American Product Sales utilizing E-Commerce Platform, BigCommerce:- Gathered & Collated Internal Data across all relevant departments- Edited & Maintained Product Descriptions/Specifications & Technical Documentation - Consolidated Product Data into Product Inventory Management System (AKENEO)- Transitioned Customer Data from previous webstore to new webstore- Updated/tailored New Webstore to match company Brand StandardsCreated Internal Documentation for CMMC (Cyber Security Maturity Model) Certification- Created SOP & POAM, helped set internal policy for Cyber Attack response & remuneration - Helped fulfill various CMMC requirements for future audits- Created policies & workflows for responding to future CMMCCreated & Published Technical/Support Documentation for Internal Processes- Wrote & disseminated technical documents for a variety of setups & software installations for various internal applications, products, and services.

- Managed social media platforms for 8+ restaurants/bars, including Instagram, Twitter, Facebook, & Youtube.- Wrote creative copy and updates for all company websites and social media platforms.- Helped create and deploy new websites for restaurant concepts, events, and & online merch sales.- Created digital and social media marketing campaigns for restaurants, pop-up events, & online merchandise sales.

Proof reports, score testing materials, write patient histories, keep and maintain patient files, edit reports, and organize charts and testing materials.

Created technical documentation for a variety of systems and softwareReceived training in Quantum Leadership and technical communicationWorked in Q/A writing use/test cases in Rational Requirements Composer (IBM)Worked with experienced (50+ years of combined experience) Technical Communicators and Business Analysts

Assisted college students with English papersAssisted ESL students with English course assignments

Repairing PC hardwareCleaning spyware/bloatware from home computers

Answered telephone requests for computer and video assistanceRepaired and fixed computer hardware and softwareSet up audio/visual equipment in classrooms and meeting rooms

Updated client websites and online mediaCreated advertising concepts and ad productionParticipated in client presentationsPuppeteer, Actor, Producer The Codex Series (http://www.edgeworksent.com; Assisted in production of machinima series Voice actor for numerous characters including leadsOnline Game Testing, Sony, Blizzard, Valve 2003-2004, 2012Tested games during beta and alpha phasesProvided feedback and reported bugs

Processed and delivered mailDelivered packages, set up office equipment/chairs