Patrick Markarian Email & Phone Number

Responsible for identifying, managing, and improving information flows where technology is applied, internal and external client training and support management, deployment of new technologies, and specializing in implementation and integration of cutting-edge solutions to improve business productivity and reduce overall cost. Manage IT and other.

Responsible for coordinating all technical and IT systems to ensure consistent functionality in accordance with the needs of program operations. Oversaw implementation of new systems, as well as maintaining a growing network of servers and multiple satellite offices.

Support analyst for PCT's user base of over 10,000. Worked with management to implement streamlined customer support solutions. Consistently met or exceeded corporate standards for customer support solutions.

Supported Altacare's network infrastructure and technology assets. Performed regular maintenance and upgrades in addition to providing client support for the company's 2500 user base.

Provided consulting and business analysis services to small businesses seeking the implementation of technology to reduce cost and improve productivity.

Increased SEC's service offering by partnering on new proposals along with previous contracts by offering physical networking infrastructure configuration in parallel with the implementation of electrical and circuit infrastructure in new developments. Networked buildings from small offices to dozen-acre warehouse complexes. Networking responsibilities.

Joined Best Buy (Savannah, Ga) prior to their Inception of the Geek Squad service. Worked with corporate representatives to transition from Best Buy service to Geek Squad. Was responsible for increasing service quality of the service desk by implementing structured repair procedures and delegation of responsibility to team members. Was promoted to service.