*Over ten years providing excellent customer service, including over seven years in electronics retail or help desk, and specialty IT support roles providing education and service in the fundamental's of Windows PC, software, and other technology*Six years of information technology experience supporting Windows 2000, XP, Vista, 7, 8, 10, Server 2008 R2 and 2012 R2. Providing monitoring, maintenance, end user support, vendor dispatch, and break/fix support. *Six Months supporting end users using cloud environments, and building dev environments for client demonstrations using Amazon Web Services. *Interpersonal Communication Skills, well spoken, strong writing skills, excellent at customer service and communication with vendors, clients, and the general public, experienced in educating clients and co workers on product and service knowledge and fundamentals.
Listed skills include Troubleshooting, Technical Support, Networking, Windows Server, and 24 others.