Expat assignment based in Tolland, CT working for the global headquarters of the parent company of ND Graphics, Gerber Scientific.

• Effectively researched consumer market habits, developed reports and planned marketing strategies and promotions that increased daily sales by 570% in two years• Responsible for the security of all cash within the hypermarket facility• Ensured controls in place for proper cash flow• Created and analyzed customer surveys for continuous improvement and an increased level of company standards• Effectively trained a multicultural staff to service customers uniformly in line with company mission, vision and values• Extensive experience with various media as a company spokes person • Trained and assisted department heads in Korea

• Team lead in the implementation of a 24/7 call center environment staffing 80• Structured a telemarketing division for a brand bank's selected satellite center through to the implementation. A full complement of banking services staffing 46 people - test model• Achieved an individual monthly goal of US$4 million through the sale of banking products and services.• Accounted for 23% of total country investment portfolio in a three month time period• Awarded International Citicorp Service Excellence Award for 1994• Awarded designated official trainer title for Citibank in 95.