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Patrick Mccann is listed as Most content when I'm productive at Department for Communities, a company with 56 employees, based in Belfast, Northern Ireland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Patrick Mccann.
Patrick Mccann previously worked as Administration Officer (Social Security Officer 2) at Department For Communities and Customer Management Associate at Pwc Uk. Patrick Mccann holds English Language And Literature/Letters from Belfast Metropolitan College.
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An excellent communicator with an open and friendly personality. I work well alone and as part of a team. A committed and focused professional with over 18 years’ customer service experience in Financial Services and public services as well as data analysis and migration, I have a range of experience implementing and improving on processes.An experienced, confident operator with proven skills in workload planning and organisation, I have a strong work ethic and meet my deadlines. I am methodical and have an eye for detail whilst being able to work flexibly and enthusiastically.
Listed skills include Teamwork, Phone Etiquette, Analytical Skills, Data Analysis, and 12 others.
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A career timeline built from the work history available for this profile.
Belfast, Northern Ireland, United Kingdom
Allocating work to colleagues.Supporting a team of Medical auditors with administration duties.Collating information from audits onto Excel from Word documents.Liaising with companies providing services to the Civil Service to ensure customers are treated fairly.Gathering Management Information.
Belfast, Northern Ireland, United Kingdom
Responding to inbound telephone and email queries and requests for service from tenants of various housing associations with their own service standards.Identifying issues, investigation trends and solving problemsCoordinating and allocating workflow to contractors according to process requirementsUpdating trackers and providing regular departmental MI.
Belfast, Northern Ireland, United Kingdom
Responding to inbound calls from members of the public as a representative for various government departments and agenciesGathering information from callers to best address their requirementsProviding support and guidance to citizens using services, in particular the NI Direct services and websiteDisplaying agility and being proficient in the use of.
Belfast, Northern Ireland, United Kingdom
Managing the Director’s diary Customer facing representative for the advice centre responsible for greeting clients ensuring they were welcomed and made to feel at easeListening to queries, signposting services, and providing advice to clientsGeneral administration duties Using trackers to create annual reports for public bodies and private funders
Belfast, Northern Ireland, United Kingdom
Responding to inbound customer calls regarding account queries for the entire branch network in a fast-paced and service driven environmentAccount opening administration, specifically AML and KYC checking following different legislation for the NI and RI branches of the bank and for multiple products Transaction monitoring and escalations of suspicious.
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Patrick Mccann works for Department for Communities.
Patrick Mccann is listed as Most content when I'm productive at Department for Communities.
Patrick Mccann is based in Belfast, Northern Ireland, United Kingdom while working with Department for Communities.
Patrick Mccann has worked for Department For Communities, Pwc Uk, Choice Housing Ireland Ltd, Brook Street, and East Belfast Independent Advice Centre.
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Patrick Mccann holds English Language And Literature/Letters from Belfast Metropolitan College.
Patrick Mccann is listed with skills including Teamwork, Phone Etiquette, Analytical Skills, Data Analysis, Customer Satisfaction, Banking, Student Recruiting, and Data Analytics.
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