Patrick Mccarville Email & Phone Number

Phoenix, Arizona, United States

In my previous role as a Senior Sales Comp Consultant & Account Manager, I: • Developed and implemented customized SaaS sales performance management solutions aligned with the client's specific business goals, integrating seamlessly with existing data architecture.• Fostered and strengthened relationships with existing clients, going beyond consulting responsibilities to drive long-term client engagement by identifying improvement areas and delivering solutions.• Collected and meticulously documented requirements for sales compensation systems, ensuring project scope remained within defined limits.• Strategically aligned systems with clients' long-term vision, optimizing scalability and minimizing exceptions while offering alternative solutions when necessary.• Directed client testing initiatives, leveraging limited experience to guide the process, enhancing product quality and customer satisfaction.• Scoped and prioritized activities based on business and customer impact and provided hands-on leadership, methodology, structure, and information necessary to coordinate decision-making and development. • Supervised offshore team members, ensuring their contributions were well-integrated through consistent communication and detailed task management.• Mentored new hires and peers, facilitating extensive training to administrative users on system functionalities.

Tempe, Arizona, United States

In my previous role as a Senior Business Intelligence Analyst, I: • Directed the design and deployment of reports and dashboards, providing leadership with actionable insights to support strategic decision-making.• Championed go-to-market strategies by leveraging data-driven insights to resolve supply chain challenges and enhance sales team performance and productivity.• Led the comprehensive Project Atlas, a two-year initiative to consolidate hundreds of reports, creating a 'single source of truth' for Sales teams and empowering more informed decision-making.• Oversaw consultant vendor management while creating Cognos 'Automated Business Review,' including requirement definition and testing to ensure successful implementation.• Implemented annual forecasting and quota setting, aligning performance metrics with organizational objectives and cascading them to front-line teams.• Balanced primary responsibilities with developing and delivering ad hoc reports for senior executives across finance, marketing, and sales.* Other Positions Held: Customer Care Analyst, 07/2010-01/2012

Scottsdale, Arizona

In my previous role as a Client Relationship Associate, I: • Addressed client issues within the Financial Services sector during significant market downturns, ensuring effective resolutions and maintaining client trust.• Rapidly integrated with a senior team to provide exceptional, personalized service, successfully preserving key Vanguard relationships across the enterprise.• Implemented strategic communication plans to keep clients informed and reassured during volatile periods, strengthening their confidence and loyalty.• Collaborated with senior leadership to develop tailored solutions for high-profile clients, ensuring their needs were met, and relationships were strengthened —the ability to work well with others as an essential high-level leader. • Led initiatives to enhance client support processes during market fluctuations, resulting in improved satisfaction and retention rates.