• Lead Operations team and organise work, whilst keeping a keen eye on progress• Build and develop existing mobile network core platform• Subject matter expert for Tismi operations and architecture. • Develop and maintain Ansible platform controlling the underlying Mobile Core• Improve and fine-tune operating procedures to ensure optimum efficiency from the team• Project lead for a number of projects, including building a Mobile network operator in Austria• Lead for… Show more • Lead Operations team and organise work, whilst keeping a keen eye on progress• Build and develop existing mobile network core platform• Subject matter expert for Tismi operations and architecture. • Develop and maintain Ansible platform controlling the underlying Mobile Core• Improve and fine-tune operating procedures to ensure optimum efficiency from the team• Project lead for a number of projects, including building a Mobile network operator in Austria• Lead for software releases in a SDLC environment• Architected a fully functional MNP/HLR lookup service using Docker container methodologies, including designing a fault tolerant mobile prefix import system in Python. Show less

• Lead Operations and Development Team• Actively develop documentation and Standard operating procedures for the company• Migrating entire SS7 infrastructure to AWS before strict deadline elapsed• Leading a project to completely secure our SMS front-end APIs from hackers or fraudulent abuse. Improvements included dropping unsecure protocol support, review of password policies and adding IP Whitelisting functionality to the API code• Reviewed, planned and implemented the full SMS… Show more • Lead Operations and Development Team• Actively develop documentation and Standard operating procedures for the company• Migrating entire SS7 infrastructure to AWS before strict deadline elapsed• Leading a project to completely secure our SMS front-end APIs from hackers or fraudulent abuse. Improvements included dropping unsecure protocol support, review of password policies and adding IP Whitelisting functionality to the API code• Reviewed, planned and implemented the full SMS API endpoint migration to our linkmobility.co.uk brand domain. Bringing the UK operation in-line with the parent LINK brand. Show less

Architecting innovative solutions in AWS for medium-to-large clients such as Oxford University Press and STV. Complete lifecycle from planning to deployment. Employed Automation tools such as CloudFormation, Chef and Ansible. Also involved in the ongoing support of existing cloud solutions, where I gained knowledge of automation tools

Network Support engineer / Senior systems administrator tasked with deploying and maintaining the entire corporate infrastructure and application servers in a high-pressure environment. Subject Matter Expert for the operationand high availability of the HSL Service. Sole responsibility of testing, deploying and maintaining our cloud SMS service applications.Recently planned and executed the migration of HSL physical application servers to Amazon Web Services in just 2 months… Show more Network Support engineer / Senior systems administrator tasked with deploying and maintaining the entire corporate infrastructure and application servers in a high-pressure environment. Subject Matter Expert for the operationand high availability of the HSL Service. Sole responsibility of testing, deploying and maintaining our cloud SMS service applications.Recently planned and executed the migration of HSL physical application servers to Amazon Web Services in just 2 months. Learned in depth theCapabilities of AWS.Pioneered the use of a collaboration application (Atlassian Confluence) to centralise our documentation and processes. Regularly write and maintain Standard Operating Procedures and key technical processes on said application.Key technical skills gained: Linux Sys admin, Windows server admin, Database admin, Networking, Amazon Web Services, Application Support, Technical ProjectPlanning. Show less

Lead and motivate 1st and 2nd level team membersProvide technical advice to 1st and 2nd level team membersManage all tool set queues and ensure 100% compliance with the agreed SLAsCompile and distribute internal reports, e.g. Productivity, sickness and absenceDevelopment, training and performance supervision of the team membersPersonnel, Quality and Resource managementProject management - Design & implementation of new projects

3rd line Windows 95/98/NT desktop supportInstallation of new or refurbished Desktop systemsHardware and software installationsInstalling and configuring Novell network software.