The effectiveness of any enterprise relies on its people and the ability of those people to apply the fullness of their capability and strengths to their work.I enjoy working closely with clients to understand their needs and develop insights that assist them in ways that tangibly advance their business' purpose.In service of driving improvements to customer experience and business performance, I've partnered with leaders to develop team and workforce capability, author policy, align culture to strategy, and simplify and redesign workplace systems.I have experience and expertise in business partnering, change management, people strategy design, group facilitation, human factors/human centred design, employee research, group development, and work/process design.