Patrick Mcgrory

Patrick Mcgrory Email and Phone Number

IT Support Specialist at Northgate Capital @ Northgate Capital
san francisco, california, united states
Patrick Mcgrory's Location
Enniskillen, Northern Ireland, United Kingdom, United Kingdom
About Patrick Mcgrory

Patrick Mcgrory is a IT Support Specialist at Northgate Capital at Northgate Capital.

Patrick Mcgrory's Current Company Details
Northgate Capital

Northgate Capital

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IT Support Specialist at Northgate Capital
san francisco, california, united states
Website:
northgate.com
Employees:
57
Patrick Mcgrory Work Experience Details
  • Northgate Capital
    It Support Specialist
    Northgate Capital
  • Northgate
    It Support Technician
    Northgate Dec 1998 - Oct 2000
    · As part of a team of IT technicians I was subcontracted to provide IT services to BT staff situated in the Apollo Rd call centre.· Provided hardware support to 500 workstations and servers in the call centre· Manned the helpdesk on a rotational basis and logged and prioritise faults accordingly· Acted as first line of defense for operational software and network issues and escalated to the appropriate BT specialists.· Collated statistical data on faults that occurred and presented this in report form to managers on a daily and weekly basis.
  • Sean Quinn Group
    It Support Technician
    Sean Quinn Group Dec 1997 - Dec 1998
    · Upgraded IT systems with appropriate hardware and software· Installed and administered networks using relevant backup procedures· Maintained an IT consumable inventory and ordered new material when needed· Manned an IT helpdesk and logged faults accordingly· Provided hardware support for all workstations in the Sean Quinn Group site· Provided support on a ad hoc basis for users of Microsoft Office applications
  • Gateway 2000
    It Support Technician
    Gateway 2000 1995 - 1997
    · Responsible for professional provision of IT support services· Provided technical support by phone to external customers that had bought Gateway 2000 products· Arranged pickup/replacement of defective parts and maintained a sense of customer urgency on issues that occurred· Escalated unresolved issues using the appropriate channels and provided feedback to staff and customers in a technically coherent manner· Attended technical and customer care courses when provided· Liaised with staff in different departments and with engineers working at customer sites.

Patrick Mcgrory Education Details

  • Fermanagh New Horizons
    Fermanagh New Horizons
    Ecdl Basic And Ecdl Expert (Based On Microsoft Office Applications)
  • Northgate
    Northgate
    Hardware And Software Support
  • Stirling University
    Stirling University
    Information Technology

Frequently Asked Questions about Patrick Mcgrory

What company does Patrick Mcgrory work for?

Patrick Mcgrory works for Northgate Capital

What is Patrick Mcgrory's role at the current company?

Patrick Mcgrory's current role is IT Support Specialist at Northgate Capital.

What schools did Patrick Mcgrory attend?

Patrick Mcgrory attended Fermanagh New Horizons, Northgate, Stirling University.

Who are Patrick Mcgrory's colleagues?

Patrick Mcgrory's colleagues are Robert Chan, Mayela Alonso Montemayor, Camille Chevalier, José Alejandro Alfaro Portillo, Shannon Winters, Jovial Kumar, Erin Higham.

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