I am a motivated and enthusiastic individual with over 5 years experience working with computers. I am adaptable to new situations and have completed industry recognised qualifications to ensure I meet the demands of the modern workplace. I am competent in the use of IT software packages and hardware and I am fully knowledgeable in office procedures. I am an outgoing and friendly person and can settle into new situations with ease. While I am an excellent team worker I can work equally as well on my own to complete any job given. I am an excellent communicator and love facing new challenges. In order to sharpen my technical abilities I studied a postgraduate diploma in Information Technology at Stirling University in 2012/2013 which I successfully completed and feel with experience to date this would prepare me to be a good overall IT professional .
Dolans Social Farm
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Administrative AssistantDolans Social Farm Jan 2014 - PresentGarrison Fermanagh Northern Ireland
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It TechnicianUniversity Of Stirling 2012 - 2013 -
It TechnicianSx3 Dec 1998 - Sep 2001Belfast, Northern Ireland, United Kingdom• As part of a team of IT technicians I was subcontracted to provide IT services to BT staff situated in the Apollo Rd call centre.• Provided hardware support to 500 workstations and servers in the call centre• Manned the helpdesk on a rotational basis and logged and prioritise faults accordingly• Acted as first line of defense for operational software and network issues and escalated to the appropriate BT specialists.• Collated statistical data on faults that occurred and presented this in report form to managers on a daily and weekly basis. -
Operations Support System EngineerSean Quinn Group Dec 1997 - Dec 1998Fermanagh Northern Ireland• Upgraded IT systems with appropriate hardware and software• Installed and administered networks using relevant backup procedures• Maintained an IT consumable inventory and ordered new material when needed• Manned an IT helpdesk and logged faults accordingly• Provided hardware support for all workstations in the Sean Quinn Group site• Provided support on a ad hoc basis for users of Microsoft Office applications
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It Support SpecialistGateway 2000 Jan 1995 - Jul 1997Dublin, County Dublin, Ireland• Responsible for professional provision of IT support services• Provided technical support by phone to external customers that had bought Gateway 2000 products• Arranged pickup/replacement of defective parts and maintained a sense of customer urgency on issues that occurred• Escalated unresolved issues using the appropriate channels and provided feedback to staff and customers in a technically coherent manner• Attended technical and customer care courses when provided• Liaised with staff in different departments and with engineers working at customer sites.
Patrick Mcgrory Education Details
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Queen'S Uni BelfastBiochemistry
Frequently Asked Questions about Patrick Mcgrory
What company does Patrick Mcgrory work for?
Patrick Mcgrory works for Dolans Social Farm
What is Patrick Mcgrory's role at the current company?
Patrick Mcgrory's current role is Higher Education Professional.
What schools did Patrick Mcgrory attend?
Patrick Mcgrory attended University Of Stirling, Queen's Uni Belfast.
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Patrick McGrory
Coatings Specialist For The Pvc/Grp/Ppc-Alu Fenestration Market - Manufacturer And Supplier Of Specialist Coatings.Greater Liverpool Area
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